Go Back   Keystone RV Forums > Keystone Tech Forums > Keystone Recalls
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 01-29-2018, 10:10 AM   #1
ADQ K9
Senior Member
 
Join Date: Apr 2017
Location: Anchorage,Deadhorse
Posts: 155
Recall 17V-363 Stabilizer Jacks

Anyone else get this and have it completed yet? Supposedly the stabilizer Jacks were not attached properly . Do they just put on a new set of Jacks?
__________________

__________________
Mike
2016 Ford F350 CC 6.7 4x4 SRW (Ghost Rider)
2017 Cougar 29 RKSWE (The Tumble Weed)
ADQ K9 is offline   Reply With Quote
Old 02-02-2018, 02:15 PM   #2
Tbos
Senior Member
 
Tbos's Avatar
 
Join Date: Jul 2014
Location: Lexington Park
Posts: 3,072
I have not seen this. Can you post a scan of the letter?


Sent from my iPad using Tapatalk
__________________

__________________
Tom
2019 Alpine 3651RL
2016 F350 CC DRW
Tbos is offline   Reply With Quote
Old 02-02-2018, 02:49 PM   #3
ADQ K9
Senior Member
 
Join Date: Apr 2017
Location: Anchorage,Deadhorse
Posts: 155
Tom,
Unfortunately it is in my desk at home 800 miles away and I will not be home till the 22nd. Got an email yesterday that the parts are in at the dealer though. Never fails as soon as I leave town stuff starts showing up.
Found this on: rvrecalls.blogspot.com and it is a brief sumary similar to what my letter says so it only applies to Cougars from what I can tell

Keystone is Recalling It's 2017-2018 Cougar for Stabilizer Jacks May Detach from Frame in Transit
Stabilizer Jacks may Detach from Frame in Transit
Summary
Keystone RV Company (Keystone) is recalling certain 2017-2018 Keystone Cougar western edition recreational trailers. The stabilizer jacks may not have been properly welded to the chassis frame, possibly resulting in the jacks detaching from the trailer during transit.
Remedy
Keystone will notify owners, and dealers will inspect the mounting of the four stabilizer jacks and install appropriate fasteners, free of charge. The recall is expected to begin November 20, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-306.
__________________
Mike
2016 Ford F350 CC 6.7 4x4 SRW (Ghost Rider)
2017 Cougar 29 RKSWE (The Tumble Weed)
ADQ K9 is offline   Reply With Quote
Old 02-02-2018, 03:51 PM   #4
Tbos
Senior Member
 
Tbos's Avatar
 
Join Date: Jul 2014
Location: Lexington Park
Posts: 3,072
Thanks. The extra info lets us know exactly what units may be affected. I hope yours does ok while traveling.


2016 Passport GT 2810BHS, 2016 F350 CC DRW
__________________
Tom
2019 Alpine 3651RL
2016 F350 CC DRW
Tbos is offline   Reply With Quote
Old 02-02-2018, 04:43 PM   #5
JRTJH
Site Team
 
JRTJH's Avatar
 
Join Date: Mar 2011
Location: Gaylord
Posts: 12,234
I think there may be some confusion in the recall number. Recall 17V363 does not apply to any Keystone product. That recall can be viewed at this website: https://static.nhtsa.gov/odi/rcl/201...7V363-6177.PDF

It involves an Eldorado Mobility Van and concerns the air bags on that vehicle.

The recall on Cougar stabilizer jacks is recall 17V 673 and can be viewed at this website: http://www.keystonerv.com/media/9113...acks_-_web.pdf From the documentation, recall 17V 673 affects 2017 and 2018 Cougar Western Edition fifth wheels and travel trailers. The serial numbers of affected units are listed in the recall linked above.

There are no Passport brand travel trailers involved in recall 17V 673.

You can view all recalls involving all Keystone products at this website: http://www.keystonerv.com/customer-s...-notifications When you open the website, click on the brand of RV you want to check and all recalls applicable to that brand will be listed.

Recall 17V 673 involves stabilizer jacks installed on the applicable Cougar Western Edition trailers listed in the recall. Per the discussion several months ago on this forum, the recall involved changing the bolts and nuts that attach the stabilizer jacks to the frame mount. Apparently some have been loosening and could present a hazard if the jacks fall off the mount while towing.

Again, this recall does not involve any Passport trailers.
__________________
John



2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
JRTJH is offline   Reply With Quote
Reply

Tags
jacks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Powered by vBadvanced CMPS v3.2.3

All times are GMT -8. The time now is 08:32 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
This forum is owned and operated by Social Knowledge, LLC. It is not authorized or endorsed by the Keystone RV Company and is not affiliated with the Keystone RV Company or its related companies in any way. Keystone RV® is a registered trademark of the Keystone RV Company.