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Old 09-15-2019, 10:05 AM   #1
jtharding
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Join Date: Oct 2017
Location: Vancouver
Posts: 1
Holding tank failures

Have had two holding tank failures on my 2018 cougar 344mks 5er. One grey tank had a crack near the neck. Replaced under warranty spring of 2018. June 2019 black tank leaking from crack near the neck 8 months out of warranty My dealer tried to get some goodwill help from Keystone. They refused said it wasn't a manufacturing defect. Really two tanks in less than 2 years. My dealer ended up replacing the tank for me at a very reasonable price. Curtis trailers Portland Or. has to be one of the best dealers in the country. Oh it was the second Keystone I had bought from them and wouldn't hesitate to buy another one from them just not a keystone..
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Old 09-15-2019, 07:27 PM   #2
Cbrez
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Join Date: May 2015
Location: Virginia Beach, VA
Posts: 347
Yeah, we were 30 days out of warranty when Keystone treated us like we were from another planet. Goodwill is not in their business plan. Like owning a boat, you’ve got to step up to the plate for a lot of stuff.

Glad you purchased from a reputable dealer who is interested in your repeat business.

Thanks for joining the forum.
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