2022 Hideout 175BH - Awning Issue

[tfilio]

Looking for help troubleshooting an awning problem.

I had someone close the awning today when I was not there. The door was left open and the awning got stopped by the door. They noticed the awning was not closing because of the door so they stopped, extended the awning, closed the door and then fully retracted the awning.

5 hours later try to open the awning and nothing. It’s dead. Any ideas? Has happened to anyone before? Thanks!!

Checked the fuse and that is fine.

When the awning button is pushed no noise. Just quiet.. dead.

[Texas Steve]

Originally Posted by tfilio

Looking for help troubleshooting an awning problem.

I had someone close the awning today when I was not there. The door was left open and the awning got stopped by the door. They noticed the awning was not closing because of the door so they stopped, extended the awning, closed the door and then fully retracted the awning.

5 hours later try to open the awning and nothing. It’s dead. Any ideas? Has happened to anyone before? Thanks!!

Checked the fuse and that is fine.

When the awning button is pushed no noise. Just quiet.. dead.

Try extending the awning with the other direction of the switch. It is possible that the awning got rolled up in the wrong direction.

[JRTJH]

First, as suggested, make sure the awning wasn't rolled up the wrong direction. If it was, then extend is really retract and retract will cause your awning to extend. If it was rolled up in reverse, once you get it all the way out, just keep pushing the switch and it will roll up the correct way.

You can verify if it's rolled up backwards by looking at the awning fabric. If it rolls OVER the awning rail it is correct, but if it rolls UNDER the awning rail and then around it, it's been rolled up in reverse.

Also, if that doesn't get your awning working, there is a fuse, either behind the switch on the wall or in the wiring to the awning motor. Somewhere, there is a 15 amp fuse that protects the awning motor and wiring. I'd check for that fuse if the awning isn't rolled up in reverse.