2018 Keystone Sprinter TV

[pmf]

Hello,

We just bought a Sprinter 334FWFLS and can't figure out how to pull the TV out to plug in a HDMI cable. There is barely enough room around the sides to put a finger so there must be a latch or something or if not you can't add devices.

Any help would be greatly appreciated.

Thanks,
pmf

[pmf]

Never mind I called Keystone. They said it pulls out but it's tight. I didn't want to break anything.

Thanks,

[Outback 325BH]

There should be a latch you pull. On mine there is a short strap behind the tv on the bottom center. You pull it straight down.


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[pmf]

Thanks...that makes since.

[pmf]

We're in it now and I've put my hand as far as I can but can find no latch or cable to pull.

Any other ideas?

Thanks,
Pat

[chuckster57]

Some have a sizzors like mount and you have to hold each side and pull straight out. When stowed for travel there is a U shaped piece that grabs hold of the center shaft. We don't sell that model, so I may be way off, just going by the different styles I've seen. I do know they grab pretty good.

[pmf]

I've tried pulling straight out but it flexes and I'm afraid it wil break.

Thanks'
Pat

[chuckster57]

Can you get any type of mirror and a light for a better view of the back side?

[Mikesamoose]

When I installed my HDMI cable the TV lifted straight up to come off the bracket. There wasn't anything else holding it on.

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[pmf]

I did look behind it with a mirror. There's 2 silver bars about 8" apart but have no idea how to release them

[chuckster57]

So the silver bars are vertical (up and down)? And if so is there black square tubes attached and horizontal?

[pmf]

That's correct.

Thanks,
Pat

[chuckster57]

Sounds like the pivot points are just real tight. I know it can be a bit scary, but I would give one side a pretty good pull and see what happens. I have had to loosen the pivot bolts just a tad on some.

[pmf]

I got it out a couple inches but that's it. I don't know if I'm pulling it out of the wall or what but now I can't push it back in.

Thanks again,
Pat

[chuckster57]

Time for another look see in the mirror.

[pmf]

I did but still don't see anything different . The bracket or whatever it is doesn't look like it's moved but the tv has .

Not sure what to other than take it to the dealer.

Thanks

[pmf]

By the way. Should I work on just one side, pull on both sides or the middle?

[chuckster57]

One side then the other. If your getting nervous then take it in and let the dealer break it. That way they have to replace it.

[pmf]

I tugged on both side pretty hard this morning and after several tries it still didn't budge. I guess I'll try to call someone tomorrow or take it someplace. Pretty frustrating to say the least.

Thanks for all of your advice,
Pat

[chuckster57]

Your very welcome. Hope you get it figured out.