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09-14-2016, 10:32 AM
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#1
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Senior Member
Join Date: Apr 2013
Location: East End, AR
Posts: 108
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Recall Bullet & Passport 2011-2017
Recall Bullet & Passport 2011-2017 Travel Trailers, models with Dometic LCD thermostats
http://www.keystonerv.com/media/3058...ring_-_web.pdf
5 years to figure out they could have wired the AC wrong?
__________________
2019 GMC 3500 SRW CC 6.6
2013 Cougar X-Lite 29RBS
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09-28-2016, 03:04 PM
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#2
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Member
Join Date: Aug 2015
Location: Southbend Ar.
Posts: 52
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a dealer found the problem
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09-28-2016, 05:03 PM
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#3
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Senior Member
Join Date: Jul 2014
Location: Solomons
Posts: 3,874
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I included this on my list when I dropped the TT off for maintenance at my dealer. I showed them the letter from the Keystone website and they had not seen it. Now they know. Hopefully it will get fixed properly.
Sent from my iPad using Tapatalk
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Tom
2019 Alpine 3651RL
2016 F350 CC DRW
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10-14-2016, 02:12 PM
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#4
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Member
Join Date: Aug 2015
Location: Southbend Ar.
Posts: 52
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Re: Recall Bullet & Passport 2011-2017
I would like to have a copy of the letter they sent to the dealer describing the repair
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10-14-2016, 05:18 PM
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#5
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,348
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Re: Recall Bullet & Passport 2011-2017
We just did our first one. It involves taking 1 connection with 4 wires and making it 2 connections with two wires each.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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10-14-2016, 06:03 PM
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#6
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Senior Member
Join Date: Jan 2014
Location: Winnipeg, Canada
Posts: 1,196
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Re: Recall Bullet & Passport 2011-2017
Quote:
Originally Posted by chuckster57
We just did our first one. It involves taking 1 connection with 4 wires and making it 2 connections with two wires each.
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Thanks for the info.
Is it possible to post the TSB or a picture?
__________________
2018 Jayco Eagle HT 265BHS (previous: 2015 23RB Passport Elite, ProPride)
2015 F250 XLT SB Crew, 6.2l gas
PullRite 16K SuperGlide w/SuperRail
Reese 5th Airborne (bagged) Pin Box
RoadMaster Shock Kit
X-Factor Cross Bracing
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10-15-2016, 04:57 AM
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#7
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Member
Join Date: Sep 2014
Location: Nesconset
Posts: 70
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Re: Recall Bullet & Passport 2011-2017
Chuckster:
Perhaps a diagram or picture would help. I am too far away from any dealer so I would like to repair it myself.
Thanks
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10-15-2016, 05:00 AM
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#8
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,348
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Re: Recall Bullet & Passport 2011-2017
Since my boss did the repair, I didn't get a chance to copy the paperwork. I will see if it's still around.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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10-15-2016, 04:17 PM
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#9
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Senior Member
Join Date: Mar 2013
Location: NE. Iowa
Posts: 230
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Re: Recall Bullet & Passport 2011-2017
I'd be interested also. I see no reason to take it 2 1/2 hours to my dealer.
Mike
2014 Chrysler 300
1970 VW beetle
2006 Ford Freestyle
2008 Ram 1500 5.7 Hemi
2013 Passport 2920bh GT
BX2350
and a bunch of other crap
__________________
Mike
2017 Ram 1500 Crew Cab 4x4 / 5.7 Hemi / 3.92 axles
2020 Bullet 291RLS
1-wife / 1-dog / 2-kids
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10-15-2016, 04:57 PM
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#10
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,348
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Re: Recall Bullet & Passport 2011-2017
Unable to locate it today. I will try Monday.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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10-16-2016, 02:28 PM
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#11
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Senior Member
Join Date: Feb 2015
Location: Texas
Posts: 1,090
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Re: Recall Bullet & Passport 2011-2017
Hi chuckster57,
I too would like to know what needs to be done, I received the recall letter on Friday and it states to take the trailer back to where you bought it, which is 5 hours away.
Thanks,
-Brian
__________________
2014 Bullet Premier 22RBPR - let the camping commence!
2013 F150 Platinum - 5.0 - 3.55 ELD + towing package
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10-16-2016, 04:53 PM
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#12
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Member
Join Date: Aug 2015
Location: Southbend Ar.
Posts: 52
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Re: Recall Bullet & Passport 2011-2017
my dealer is 650 miles away , I wonder if they will pay my fuel round trip for me to take it back to my dealer
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10-16-2016, 05:00 PM
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#13
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,996
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Re: Recall Bullet & Passport 2011-2017
Quote:
Originally Posted by SUnderwood
my dealer is 650 miles away , I wonder if they will pay my fuel round trip for me to take it back to my dealer
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And there's a unicorn behind every tree on the way !!!!!
__________________
John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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10-16-2016, 05:46 PM
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#14
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,348
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Re: Recall Bullet & Passport 2011-2017
ANY Keystone dealer can do the work. We didn't sell the one we did last week.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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10-18-2016, 06:57 AM
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#15
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Member
Join Date: Aug 2015
Location: Southbend Ar.
Posts: 52
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Re: Recall Bullet & Passport 2011-2017
I would not let 2 of my local keystone dealers put air in my lawn mower tires, much less do any electrical work,
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10-21-2016, 06:46 AM
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#16
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Junior Member
Join Date: Jan 2015
Location: Kentucky
Posts: 6
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Re: Recall Bullet & Passport 2011-2017
Shopping locally and Keystone Dealer said he would not work on a trailer not bought from him. Quickly moved on.
Two hours to my dealer and they already caused damage to my refrigerator which was fixed by my local non-Keystone SC, no charge under warranty.
Keystone Customer Service said they will pay up to $40 to have my local RV (my trusted) Service Center perform the repairs. The rest is my out of pocket. OK with me.
Must have an invoice with the last 8 characters of the VIN and before and after pictures of the work.
Call them for assistance.
Would like to have a detailed description of the work and before and after pictures to show the dealer. Scheduled for service in early November.
__________________
2015 Passport 2510RB
2011 F150, SCAB, XLT, Ecoboost, 3.73, HD Towing
2014 F150, SCREW, Lariat, Ecoboost, 3.55
2015 Exiss 2-Horse
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11-27-2016, 07:24 AM
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#17
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Junior Member
Join Date: Jan 2015
Location: Bald Knob Ark
Posts: 14
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Re: Recall Bullet & Passport 2011-2017
I'm not pulling mine in for this until someone says it's a problem
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11-27-2016, 08:07 AM
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#18
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,348
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Re: Recall Bullet & Passport 2011-2017
Quote:
Originally Posted by Dmille5
I'm not pulling mine in for this until someone says it's a problem
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It may not be a problem in your particular case. The recall involves an inspection of the wiring and if it's not wired correctly it is re wired. Potential for loss of property or life should be enough incentive to get it done. we have done 4 now and had to re wire all of them.
It's your choice, but what if your trailer does have a "problem" while your in it sleeping? Think you can get everyone and everything valuable to you out?
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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12-18-2016, 09:13 PM
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#19
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Senior Member
Join Date: Oct 2013
Location: Huntington Beach, Ca
Posts: 250
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Quote:
Originally Posted by SUnderwood
I would not let 2 of my local keystone dealers put air in my lawn mower tires, much less do any electrical work,
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Haha! I feel the same way! If they cant build them right how can they fix them right. I don't trust the stealership.
__________________
2013 Passport 2890RL GT
2015 Silverado CC LTZ 4x 2500 Duramax
HB Cal
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12-19-2016, 09:16 AM
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#20
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Senior Member
Join Date: Jul 2014
Location: Solomons
Posts: 3,874
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I need to look real closely at the work my dealer did for this recall. It doesn't look like some of the 'complete' pictures I've seen.
__________________
Tom
2019 Alpine 3651RL
2016 F350 CC DRW
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