Can’t be certain, but I would suspect the screws were over torqued when installed. It needs to go back to the dealer for warranty repair and part of that should be close inspection of the rest of the screws.
Cable slides have been usd for quite a number of years and when properly installed/ serviced, can last a long time.
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2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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