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07-10-2012, 03:22 PM
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#21
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Junior Member
Join Date: Jun 2012
Location: So Cal
Posts: 5
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warped table top
my '11 Sprinter 276RLS table top has been slept on by a 110lb kid a total of 4 nites, and it's warped. Hope to get it replaced when I take it in to get the water pump that won't shut off replaced!
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07-12-2012, 03:01 PM
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#22
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Junior Member
Join Date: Jun 2012
Location: So Cal
Posts: 5
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Water pump stuck on-warped table top- Sprinter 276RLS
Follow-up to my last post. On our 2nd day of dry camping, and having to shut off the generator off at 8pm (in the summertime? wth??), we noticed our battery was almost dead 2 hours later. We heard a low humming sound, and traced it to the water pump. It had been running since god-knows-when. Anyway, the only way to make it stop was to shut off the switch. It worked fine the first day, pumping only on demand. So I called the dealer where I purchased it a month ago, and was told by the service person she would "check with a tech and call me right back." Three hours later, and no call, I called them back, only to get voicemail saying their hours are till 4:30 PM. This was at 3:30 PM! I left a message reminding them of my situation. No call back the next day either. Finally after returning home from the trip, I called the dealer, got the service manager, who apologized for the lack of communication. Fair enough. I explained the problem of the water pump, and he set us up for a warranty appt. He said it would take a week to get a new pump, if that's the problem. I also explained the warped dinette table top to him. He said that would take 4-6 weeks to get, and some companies demand photos(?) before they send a new one. We will see what happens. Anyone with similar water pump problems? Couldn't really find any similar on this site.
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07-13-2012, 04:20 AM
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#23
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,996
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The water pump will not be able to build pressure if there is air in the lines. Sometimes turning on each faucet and flushing the toilet will be enough to clear the air and allow the pump to build pressure.
Sometimes the pump will not draw water from the fresh water tank. If this happens, then obviously no water will flow into the lines to build pressure.
If it were me, I'd make sure there is fresh water in the tank, turn on the pump, If you don't have water flow, then it's not drawing from the tank.
If you do have water flow, then start at the closest faucet and turn on the cold water, wait until it flows without sputtering, then turn on the hot water and wait until it flows without sputtering, then move to the next and do the same thing, don't forget to flush the toilet as well.
Once all the faucets have been purged, listen to see if the pump shuts off. If it does, then turn on any faucet and it should start pumping again, once the faucet is turned off, it should run a couple of seconds then shut off. If it doesn't, but you are getting water flow, then probably you have a bad pressure switch on the pump.
Don't forget that if you have a plumbing leak, the pump will pump water out of that leak until the tank is empty, then continue to pump until it either overheats and quits pumping or until the battery is discharged. You may not see the water leak if it is contained in the underbelly by the coroplast. On some RV's, the coroplast can contain an amazing volume of water before it finally starts leaking, so if the pump keeps running just peek underneath and see if the coroplast is sagging or feels "full"
If purging the lines resolves your problem, great, if not, then head to the dealer for service.
__________________
John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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07-13-2012, 09:16 PM
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#24
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Junior Member
Join Date: Jun 2012
Location: So Cal
Posts: 5
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JRTJH....I followed your instructions, step-by-step...and it seems to have solved the problem! There was lots of sputtering air in the line. It all worked right the first day of our trip, so I don't understand that. I understand the "on demand" operation of the pump, and we had water pressure even when it was stuck on. The Flojet manual that came with trailer stated the following reasons would keep the pump from shutting off: low battery (I had generator), no, or low fresh water (I was full) or a bad pressure switch on the pump. Anyway, I guess I will cancel the warranty appointment at the dealer,about 100 miles from home , and contact them later regarding the warped dinette table. I have a year, right?
Thank you JRTJH!!
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07-14-2012, 06:21 AM
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#25
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Junior Member
Join Date: Jun 2012
Location: So Cal
Posts: 5
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I spoke too soon. I went back out this morning to check it again, and it's back to the problem again. Pump stays on after water is used. I'm off to my appointment at the dealer.
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07-14-2012, 06:43 AM
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#26
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Member
Join Date: Jul 2012
Location: Auburn, WA.
Posts: 30
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My Brand New 318SAB was shown to me on the sales lot with a Curly Top. So Keystone replaced right then. I was told that the mfg. used green wood.
__________________
Things are always good here.
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07-14-2012, 02:51 PM
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#27
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Junior Member
Join Date: May 2012
Location: BC
Posts: 25
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great that Keystone replaced it..... my table top is not ply wood but particle board so no green wood there.
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07-29-2012, 12:39 PM
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#28
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Junior Member
Join Date: Jun 2012
Location: So Cal
Posts: 5
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Got it back from the dealer. They said they dropped the underbelly and found the water line was sucking air. They trimmed the line and replaced the clamps, now all is well.. The table top is on order from the factory. Service manager said it will "be a while" before it's here. We'll see how long.
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08-15-2012, 03:39 PM
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#29
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Junior Member
Join Date: Jun 2012
Location: Colorado
Posts: 6
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Quote:
Originally Posted by Desert Beacon
I bought a new 2012 Bullet from Camping World in January. The dinette table has warped considerably, though slowly, during the past couple of months while the trailer has been resting in a shaded parking space on our property. My dealer is 250 miles away (none closer). I hope that I'll just get a quick and hassle free replacement. Am I overly optimistic?
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I sent a letter in late June with photos of warped table to CW-Albuquerque, where I bought the Bullet in January. NO RESPONSE to date. Should I communicate directly with Keystone or try again with dealer?
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08-15-2012, 04:35 PM
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#30
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,996
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Quote:
Originally Posted by Desert Beacon
I sent a letter in late June with photos of warped table to CW-Albuquerque, where I bought the Bullet in January. NO RESPONSE to date. Should I communicate directly with Keystone or try again with dealer?
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If you haven't heard anything from Camping World by now, it's been 8 weeks give or take.... You've been put on "disregard" Yell at them again and this time give them a date by which you'll elevate the problem and if you haven't heard from them by that date, get in touch with the CW general manager. If that doesn't work, send a letter to Markus Lemonis, CEO of CW.
__________________
John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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08-21-2012, 05:10 PM
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#31
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Junior Member
Join Date: Jun 2012
Location: Colorado
Posts: 6
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Quote:
Originally Posted by JRTJH
If you haven't heard anything from Camping World by now, it's been 8 weeks give or take.... You've been put on "disregard" Yell at them again and this time give them a date by which you'll elevate the problem and if you haven't heard from them by that date, get in touch with the CW general manager. If that doesn't work, send a letter to Markus Lemonis, CEO of CW.
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Thanks. I will be following your advice.
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08-24-2012, 12:47 PM
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#32
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Junior Member
Join Date: Jun 2012
Location: Colorado
Posts: 6
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Quote:
Originally Posted by Desert Beacon
Thanks. I will be following your advice.
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I made contact with the right person at Camping World-Albuquerque, re-sent photos of warped table and have been assured that a replacement table will be ordered promptly from Keystone and covered under warranty.
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10-09-2012, 05:34 PM
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#33
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Junior Member
Join Date: Jun 2012
Location: Colorado
Posts: 6
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Quote:
Originally Posted by Desert Beacon
I bought a new 2012 Bullet from Camping World in January. The dinette table has warped considerably, though slowly, during the past couple of months while the trailer has been resting in a shaded parking space on our property. My dealer is 250 miles away (none closer). I hope that I'll just get a quick and hassle free replacement. Am I overly optimistic?
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Quote:
Originally Posted by JRTJH
If you haven't heard anything from Camping World by now, it's been 8 weeks give or take.... You've been put on "disregard" Yell at them again and this time give them a date by which you'll elevate the problem and if you haven't heard from them by that date, get in touch with the CW general manager. If that doesn't work, send a letter to Markus Lemonis, CEO of CW.
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Quote:
Originally Posted by Desert Beacon
I made contact with the right person at Camping World-Albuquerque, re-sent photos of warped table and have been assured that a replacement table will be ordered promptly from Keystone and covered under warranty.
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UPDATE: After multiple communications with Camping World (Albuquerque), I was told that the replacement table had arrived (after only 4 months), and I was scheduled to pick it up Monday, Oct. 8. The Service Department took the hardware off my original table and installed it on the new table. I carried it out to my pickup, laid in on the tailgate and was stunned to see that the "new" table was equally warped. I asked the Warranty Service Manager to come out for a look. She too seemed surprised, no apology, but promised to order another table and said she'd check it out next time before calling me to pick it up.
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10-10-2012, 02:29 AM
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#34
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Senior Member
Join Date: Jun 2012
Location: VA
Posts: 109
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Quote:
Originally Posted by Lluker
I got a call from Keystone customer service rep yesterday following up my purchase of our trailer, asking for my opinion of the dealer's service and was I satisfied with my trailer and lots of other questions re services....
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I must have been away when they tried to call me... Seriously though, they actually called you to follow up? All I got from my dealer was a form about the dealer and the camper that went straight back to the dealer! They pretty much knew how I felt a few months later when they had to come to my house to fix my camper after they had it for 3 weeks (and I offered "as long as they want") to fix it. Got it home and most was not fixed. I live 100 miles from them.
I hope the OPs table issues get resolved. Even though it's been a long time, at least maybe they are trying so maybe some small kudos to Keystone for that.
__________________
Paul
2011 Toyota Tundra, 5.7L, Double Cab, 4x4, Tow Package
2013 Keystone Premier Bullet 33BLPR
BlueOx Sway Pro WD Hitch
Husky Escort Time Ramp Brake Controller (need an upgrade)
Air Lift [Load Lifter 5000] Air Bags
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02-15-2013, 01:13 PM
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#35
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Member
Join Date: Feb 2013
Location: Gresham, Oregon
Posts: 62
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Re:Table Warped
We have a 2011 Outback and our dining table has warped. The little counter over our pop up TV was warped when we got it, but was covered by warranty. Then our trailer was in storage for almost 3 yrs and even after having drizair placed all over the trailer and a heater in it in the winter time, it still warped. Of course that's not under warranty anymore. I did get some good replys about it in this forum. I also checked with a laminate store in my area. He advised me to take the table out( it's one of those collapsible sleeping/dining thing) put it in a dry warm room, turn it over, put some heavy stuff on it to weight it down. This may take the warp out. Then get some good varathane and seal the bare particle board or whatever they used. I'm going to give this a try. Another camper also suggested to put some Formica on the underside. This would help to.
Good luck!!
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02-15-2013, 07:17 PM
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#36
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Senior Member
Join Date: Dec 2010
Posts: 321
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Quote:
Originally Posted by Bugsmema
We have a 2011 Outback and our dining table has warped. The little counter over our pop up TV was warped when we got it, but was covered by warranty. Then our trailer was in storage for almost 3 yrs and even after having drizair placed all over the trailer and a heater in it in the winter time, it still warped. Of course that's not under warranty anymore. I did get some good replys about it in this forum. I also checked with a laminate store in my area. He advised me to take the table out( it's one of those collapsible sleeping/dining thing) put it in a dry warm room, turn it over, put some heavy stuff on it to weight it down. This may take the warp out. Then get some good varathane and seal the bare particle board or whatever they used. I'm going to give this a try. Another camper also suggested to put some Formica on the underside. This would help to.
Good luck!!
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If you take a look at quality tables, endtables and other furniture with formica tops, you will find the the underside is also covered with formica, usually thin stuff often looking like it had gone through a sander. Sold as a backing for formica. Formica is pretty waterproof, so as moisture is absorbed by the open side, it causes stress in the material and causes it to warp.
I use formica as a top for many wooodworking jigs and ALWAYS put formica on the bottom as well. learned the hard way how stuff with formica on only one surface warps. BTW, the same thing can happen with venier as well, I use inexpensive venier on the bottom of veniered pieces to equalize stress as well.
__________________
Outback 295RE
2004 Silverado CC/SB/ 4x4 Duramax
Pace 14' bike hauler with full living quarters
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02-15-2013, 08:38 PM
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#37
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Member
Join Date: Feb 2013
Location: Gresham, Oregon
Posts: 62
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Ktmracer
You don't think a heavy coat of varathane on the reverse side will work then? I know putting formica on isn't the easiest thing.
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02-15-2013, 09:12 PM
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#38
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Senior Member
Join Date: Dec 2010
Posts: 321
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Quote:
Originally Posted by Bugsmema
You don't think a heavy coat of varathane on the reverse side will work then? I know putting formica on isn't the easiest thing.
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I'm sure it will help. Anything to reduce the level of moisture absorption and seal the back side will help and varathane will do that.
__________________
Outback 295RE
2004 Silverado CC/SB/ 4x4 Duramax
Pace 14' bike hauler with full living quarters
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02-21-2013, 02:26 PM
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#39
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Member
Join Date: Feb 2013
Location: Gresham, Oregon
Posts: 62
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Re: Dinette Table Warp
OK... have taken the table top off, brought it in the house and have it turned upside down on a big table in a craft room. We have it elevated on the four sides with blocks, and a 50# box of lead sitting on the middle, trying to get the middle to drop down. I'm wondering if misting, (not saturating) the back with the weight on it would help it drop down faster? I know it looks perfectly dry, but might not be deep in the particle board. Patience isn't one of my virtues. Wanting to take the trailer out in 3 weeks. Any ideas?
Thanks!!
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02-21-2013, 06:02 PM
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#40
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Senior Member
Join Date: Dec 2010
Posts: 321
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Quote:
Originally Posted by Bugsmema
OK... have taken the table top off, brought it in the house and have it turned upside down on a big table in a craft room. We have it elevated on the four sides with blocks, and a 50# box of lead sitting on the middle, trying to get the middle to drop down. I'm wondering if misting, (not saturating) the back with the weight on it would help it drop down faster? I know it looks perfectly dry, but might not be deep in the particle board. Patience isn't one of my virtues. Wanting to take the trailer out in 3 weeks. Any ideas?
Thanks!!
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I think you want to keep it dry. It has warped because the bottom has more moisture than the top, not the other way around. The formica keeps water from absorbing into the top, and the bottom is open to the air.
__________________
Outback 295RE
2004 Silverado CC/SB/ 4x4 Duramax
Pace 14' bike hauler with full living quarters
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