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Old 01-27-2019, 11:23 AM   #11
bustersdaddy
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For what you pay for these units, They are very poorly constructed. It's a shame we don;t have more of a governing board for complaints. When my black water tank fell out of the frame, due to Keystone using a different supplier and not modifying the frame design It created a smell that was there for a while. I found the cause to be the service dept never connected the vent pipe back to the tank products and service needs to be addressed!
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Old 01-27-2019, 12:50 PM   #12
jkoenig24
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Poor / no ground is a VERY common cause for an electrical failure. I'd start by verifying every ground you can find.
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Old 01-27-2019, 04:23 PM   #13
jteigen
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Originally Posted by lm1071 View Post
This morning as we were just ready to hook up and pull out of the driveway, our slide out on our 2018 Cougar 22rbs stopped working. What we have done so far to resolve


1. There is power to the motor

2. We have re-spliced both sets of wires to make sure the connection is tight.

3. We have manually moved the slideout in to make sure it was not lodged.

4. When we checked for power at the motor with a volt meter a couple of times the slide out would work but only intermittently.

5. Obviously we are still under warranty but this trip will be a bust if we cant get it solved today or tomorrow am.


Any ideas?


Thanks
We have a 2016 and had tip out problems. When it all began it would just start and stop when we were taking it in and out. At first we thought it was a faulty remote. Stopped using the remote and used the panel instead. Then it continued. Finally they figured out that there was a small area on the tip out that wasn't caulked and it had leaked and warped the floor. It took three months in the shop as they waited for warranty approval and parts before we got our trailer back. the tip out floor was warped and had to be replaced. Basically they rebuilt the thing. It's worked correctly since though. Our Keystone spent a total of 5 months in the shop the first year we owned it.
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Old 01-31-2019, 09:20 AM   #14
terrythetech
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This is the same type motor frequently used in automobile windows. After 30 years of electrical maintenance work, I have seen this many times before. In Factories and in cars. Automotively the test is to hit the door panel with a dead blow hammer and see if it starts working. There is a possibility that the brushes in your motor have simply stuck or they are worn to the point they are no longer making contact except for arcing across from the brush to the commutator inside the motor. 1 quick test is to use a small hammer and tap close to the mounting end of the motor. Not hard enough to dent the case, but enough to let the brushes make contact. Then test the slide again. If it starts working it will almost always be a stuck or worn out set of brushes. They will be replaceable but can be tricky to hold them retracted while reassembling the motor. If the motor runs after tapping on the housing the motor should be opened and the brushes checked as continued use could cause arcing to the commutator of the motor, then the entire motor would have to be replaced. Brushes are designed to wear.
Hope this helps, Terry
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Old 01-31-2019, 09:43 AM   #15
Steveo57
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Originally Posted by terrythetech View Post
This is the same type motor frequently used in automobile windows. After 30 years of electrical maintenance work, I have seen this many times before. In Factories and in cars. Automotively the test is to hit the door panel with a dead blow hammer and see if it starts working. There is a possibility that the brushes in your motor have simply stuck or they are worn to the point they are no longer making contact except for arcing across from the brush to the commutator inside the motor. 1 quick test is to use a small hammer and tap close to the mounting end of the motor. Not hard enough to dent the case, but enough to let the brushes make contact. Then test the slide again. If it starts working it will almost always be a stuck or worn out set of brushes. They will be replaceable but can be tricky to hold them retracted while reassembling the motor. If the motor runs after tapping on the housing the motor should be opened and the brushes checked as continued use could cause arcing to the commutator of the motor, then the entire motor would have to be replaced. Brushes are designed to wear.

Hope this helps, Terry
See sometimes a hammer is the right tool for the job!
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Old 01-31-2019, 12:52 PM   #16
JRTJH
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A ball peen hammer, a long common screwdriver (also serves as a pry bar or "hammer focal point concentrator"), a roll of bailing wire and a roll of duct tape. Life is good.......
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