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07-21-2018, 06:57 PM
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#1
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Member
Join Date: Jun 2018
Location: Steamboat springs
Posts: 32
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Passport roof gutter
My Passport 239ML has a black gutter that goes from front to back with little spouts at each end for pushing the water out away from the camper. Problem is, the gutter isn’t seamless and one of the seams lets water droplets down just above the window where I sleep, which makes an annoying sound. I can understand not using seamless for cost reasons, but to allow a crack instead of layering so the water runs down is frustrating.
Anyone else experience this?
Advice on a remedy? Caulking is all I can think of.
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07-21-2018, 07:02 PM
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#2
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,357
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Common. The factory doesn’t like to waste rain gutter so when they run short , they get a new length and butt the ends together. The seam will let water leak, and the best fix is to clean the seam real good and apply a bead of silicone on the top and bottom. Using a wet finger will help smooth it and push it into,the crack.
Keystone is but one manufacturer that does it this way, and I am constantly fixing leaks.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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07-21-2018, 07:15 PM
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#3
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Senior Member
Join Date: Feb 2017
Location: Potsdam
Posts: 319
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Same problem on both my Bullet 220RBI and my Avalanche 21RB. It will cause streaking eventually too, which is exactly what the gutters are supposed to prevent. Dealer's tech installed black caulk and it solved the problem. He installed a bead inside and out, he said otherwise it would be more likely to split back apart. If you are looking for it you can see it, but it isn't anything you are going to casually observe.
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2015 Bullet 220RBI
2019 Chevy Colorado extended cab V6 3.6 liter
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07-22-2018, 05:40 AM
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#4
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Senior Member
Join Date: Apr 2015
Location: nm
Posts: 1,833
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Mine is seamless. The trouble was at the end down spout was installed to close restricting water flow it was bend and fix . Look for poorly sealed trim where the cap joins the side .I found water running inside the seam down into the kingpin this is how I found the gutters where restricted.
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2018 1 ton 4x4 c.c standard bed GMC Denali
Anderson ultimate hitch
2015 311 Impact Fusion toy hauler
2018 Milwaukee 8 FLRTU roadglide glide ultra
2018 800 Z force spot BUGGY.
500 watts of solar enough power for boon docking.
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07-23-2018, 06:05 AM
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#5
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Senior Member
Join Date: May 2018
Location: Rochester, NY
Posts: 286
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I have the same issue, but it leaks over one of the slide outs.
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2018 Springdale Summerland Series 3030BH
2018 Ram 2500 HD 6.4L Hemi Big Horn 4x4
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04-12-2019, 06:58 AM
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#6
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Member
Join Date: Dec 2018
Location: Virginia
Posts: 92
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I have read in recent post where there was a gutter seam above a door and it would drip on people when they walked in, and some water was getting through the door and on the floor. I walk around my camper every month or so and yesterday I noticed some delamination under the awning... got on a ladder and there was a seam in the gutter and the trim piece above it with about a 1/16 inch gap centered above the spot that is delaminating, my guess is that's the cause. The camper is not even a year old...wonderful. Really looking forward to dealing with our local nationally known RV dealer on this warranty issue. I think I would rather unpin my hitch and back my trailer )from here forward known as "A Box of Tears") over a cliff!?!?
My thinking is I'm going to take a picture of the seam and delamination, and caulk the seam. Then take an after picture. Don't want to just leave it until the dealer 'gets around to it'.
__________________
Bill and Kathy
2018 Passport 2670BH "Bubbles"
2017 Titan Crew Cab "Thirsty Lady"
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04-12-2019, 07:55 AM
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#7
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,998
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It sounds like the awning rail probably got pulled away from the trailer sidewall and water leaked into the wall in that area. Getting Keystone to "admit a problem" may be difficult. It really depends on how your dealership documents and reports the issue to Keystone. The leak CAN BE (depends on how it's reported) a manufacturing defect/fault or it could be owner error.
How?? you ask??? First, if the screws were installed and not properly sealed, if screws are missing (never installed) if there is no putty tape behind the awning rail, etc, then how those conditions are reported will make a difference.
On the other hand, if the awning rail appears to have been properly installed, there's the potential (likely no way to prove) that the awning was subjected to high winds or other "mis-use" that caused the rail assembly to fail and leak.
Is there any documentation of any "owner or dealer inspections" of the sealant on the roof/sidewalls ? Have there been any inspections ?? Can you prove that you never subjected the awning to heavy winds/rough travel?
I'm certainly NOT blaming you for anything, but those are some of the issues/questions that Keystone is going to require the dealership to answer before they even consider accepting a warranty repair.
So, if the dealership just sends in a report, "Sidewall FILON delaminated under the awning rail" I'd almost guarantee Keystone will disapprove repair. It's in your interest to talk to the dealership, get them to report specifically what happened, what the condition is and how it happened. Otherwise, I'd strongly suspect you're on the hook for payment of repairs.
GOOD LUCK!!!! It's going to depend on what your dealership reports to Keystone.
ADDED: As for the 1/16" gap, the awning rail is almost always 2 pieces on any awning over 16' long, so there will always be a gap on long awnings. There is putty tape behind the gap, so theoretically it can't leak into the mounting screw holes unless there is a void in the putty tape, they back out and leak around the threads or the awning rail is pulled away from the trailer wall.
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John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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04-12-2019, 08:11 AM
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#8
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Member
Join Date: Dec 2018
Location: Virginia
Posts: 92
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Appreciate the advice. I'll take a look to see if anything is pulled away, I didn't really look at that yesterday but didn't see anything jumping out at me as odd... other than the delamination of course. Will also see if I can spot putty tape and maybe even see if the screws are properly installed or missing. I figured that is where I would be at with the warranty, but realize that's just the way it is.
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Bill and Kathy
2018 Passport 2670BH "Bubbles"
2017 Titan Crew Cab "Thirsty Lady"
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04-12-2019, 08:32 AM
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#9
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Site Team
Join Date: Mar 2011
Location: Gaylord
Posts: 26,998
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With the dealer, it can go "both ways"....
If it's really a defect, and if the dealership is "on your side" and thoroughly documents the issue as a manufacturing defect, chances are good that Keystone will pay for the repair. If the dealership is "looking for ways to maximize their service department income, realize that you'll pay more for the repair than Keystone, so it would be in the dealer's "profit line" to not actively support the Keystone payment, but to obtain a Keystone denial (make them the bad guy) while charging you close to "double the price" to repair the trailer. Yes, there are some dealerships that do exactly that, some that occasionally do and some that ALWAYS keep the customer first and NEVER even consider "skimming from the most lucrative source".....
So, it's in your best interest to get with the service department, get them on your side, keep them on your side and STAY INVOLVED WITH ALL THE COMMUNICATIONS back and forth from the dealer to Keystone and all responses. If you "just drop it off and expect repairs, that just ain't gonna happen.....
It's your trailer, your money and your dealer. Manage them wisely and stay involved (not as a PITA, but as a concerned owner)....
__________________
John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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04-12-2019, 08:27 AM
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#10
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Senior Member
Join Date: Nov 2017
Location: Picacho, Az
Posts: 6,809
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If you're planning any attempt at a warranty take lots of pictures every step of the way as you do the inspection or try to stop any further delamination so there's proof of what you have found & done to repair.
__________________
Full-timed 10+ years
Sold '13 Redwood FB
Traded '13 GMC Denali DRW D/A
Replacement undetermined
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