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Old 12-07-2012, 10:28 PM   #1
floatflyer
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Location: Kelso, WA
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Exclamation Recall on Vantage line

There has been an NHTSA and Keystone recall on apparently all Vantage trailers since June. For some reason it's not showing on the Keystone site, but here it is. The dealer hadn't done it at delivery (3 months post recall), and Keystone has not notified me. I suspect others are in the same position. It's not a big deal, but it is a recall.

Vehicle Make / Model: Model Year(s):
KEYSTONE / VANTAGE 2012-2013
Manufacturer: KEYSTONE RV COMPANY Report Receipt Date: MAY 30, 2012
NHTSA CAMPAIGN ID Number: 12V247000 NHTSA Action Number: N/A


Component: EQUIPMENT:RECREATIONAL VEHICLE
Potential Number of Units Affected: 440
Summary:
KEYSTONE RV COMPANIES (KEYSTONE) IS RECALLING CERTAIN MODEL YEAR 2012 AND 2013 VANTAGE RECREATIONAL VEHICLES MANUFACTURED FROM OCTOBER 12, 2011, THROUGH MAY 7, 2012. THESE VEHICLES WERE MANUFACTURED WITHOUT PROTECTIVE (A.K.A. GIMP) MOLDING ON THE METAL AROUND THE HOLDING TANK VALVES.
Consequence:
AS A RESULT, THE USER MAY SUFFER CUTS TO HANDS AND ARMS WHEN REACHING PAST THE SHARP EDGES OF THE ACCESS CUT-OUT IN ORDER TO OPERATE THE HOLDING TANK VALVES.
Remedy:
KEYSTONE WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL THE PROTECTIVE GIMP MOLDING AROUND THE ACCESS AREA FOR THE HOLDING TANK VALVES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 29, 2012. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.
Notes:
KEYSTONE’S RECALL CAMPAIGN NUMBER IS 12-175. CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO http://WWW.SAFERCAR.GOV.
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Old 12-08-2012, 09:23 AM   #2
Gyrene4Life
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Great info. Thanks for the heads up!
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Old 01-27-2013, 07:24 PM   #3
neilnj
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Unreal..

First time i pulled the gray water tank handle I cut my wrist.. Go figure!
I'll be calling my dealer. Thanks!
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Old 01-31-2013, 09:37 PM   #4
Snowball
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Yikes, I hope your wrist is better. We took our 32FLS in to the dealer and they have fixed the issue. We pick it up this weekend. :-)
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Old 03-13-2013, 10:21 AM   #5
Lumberwagon
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I just got a phone call from my dealer that my Vantage 29RLS has a recall for "Vantage Roof Tape Repair" Service Advisory #13-188. Apparently Keystone will be sending notices for affected units. Just an FYI.
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Old 03-13-2013, 10:31 AM   #6
Lumberwagon
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RECREATIONAL VEHICLE SERVICE CAMPAIGN
Original Notification Date March 7, 2013
Keystone # 13-188
Campaign Population
2012 Vantage 25RBS, 29RLS, 32FLS, 32SQB
2013 Vantage 19UL, 25RBS, 29RLS, 32FLS, 32RES
Serial Number Ranges:
2012 CF300000, CK300001 – CK3000357
2013 DK300000 – DK300143
Keystone RV Company is conducting a service campaign on certain model 2012-2013 Vantage Travel Trailers manufactured between September 19, 2011 and May 29, 2012. We apologize for any inconvenience this action may cause you; however your continued satisfaction is of the utmost importance to us.
It has been determined that the Sika® tape used on the front and rear roof transition seams and slide out has exhibited cracks in the outer layer and may allow water to leak into the unit increasing the risk of water damage.
Keystone representatives have been in contact with the staff at your selling dealership regarding this situation. The remedy is to install an additional tape seal over the existing tape. The service and parts required for this corrective action will be provided at no charge to you.
At your earliest convenience, please make an appointment to have your RV serviced by your dealership. It is important that the remedial action be performed as soon as reasonably possible. Due to the damage that may occur if this campaign is not completed, all work must be performed and claims submitted by May 31, 2013. The labor time to perform this campaign is approximately two hours. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your RV for this repair.
Your dealer is best equipped to obtain parts and provide service to ensure your RV is corrected as promptly as possible. If your dealer is unable to assist or if you take your RV to your dealer on the agreed service date, and the dealer does not remedy the condition within a reasonable amount of time, or without charge to you, please contact Keystone Customer Service by calling 1-866-425-4369.
Reason for this campaign
What we will do
What we need you to do
If you have questions
Campaign Ends May 31, 2013
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Old 03-16-2013, 10:35 PM   #7
floatflyer
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Thanks - I was hoping Keystone would step up and issue a fix for this since it seems to be pretty wide spread. My tape seams haven't cracked - yet. But it sure is a short window to have a warranty fix done.
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Old 05-12-2013, 08:52 AM   #8
cars7070
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First time I used my 32res I cut my arm it hurt I bled !I thought how stupid to build something like this, my fix cut a piece of 1/4 rubber hose slit it down the middle and slid it on the sheet metal !
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