Quote:
Originally Posted by gearhead
Figured it was CW or HW. We bought ours there as well. Had some service done there but most at League City since it is closer.
They cleaned house at the League City store service department. Sounds like they may have at Katy as well, assuming that is where you bought.
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We bought ours at the Katy location. Haven't tried the service org yet. If push comes to shove, I may have to make a trip to the factory in Indiana. Time will tell.
I had such a terrible experience with my last RV, a Class B MH, but it taught me a lot. Terrible dealer, manufacturer was just ok, but lots of quality issues. Most of these I fixed myself. It took about 6 weeks to get an appointment with the dealer for those issues that I couldn't resolve, then it took 2 months to fix. After 2 1/2 years of working bugs out we finally had enough and sold it, at a significant loss. Enough was enough.
This is why we decided to buy a towable. I can get my Ram fixed just about anywhere and don't have to worry about finding a Mercedes Sprinter dealer that could be 200+ miles away. And yes it happened. We were stranded 4 times because of Mercedes issues in 2 1/2 years!
The Alpine/Ram combination has to be better or I will just cry!
Tom & Cathy
2017 Alpine 3401RS
2016 Ram 2500 CTD w/airbags
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