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06-10-2019, 01:43 PM
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#1
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Senior Member
Join Date: Mar 2019
Location: Milwaukie, OR
Posts: 1,389
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Furrion Junk?
The entertainment system in my new Monty is a Furrion DV3300. The online reviews on this unit are horrible. My own experience has been not very good.
- The unit often just hangs in "Load" when a DVD is inserted. I can stop/eject/reload, etc and it will work.
- When playing a movie the sound track can get way off of the video. Stop/eject/reload/find where we were and it will correct for a while.
I've never had any system fail like this. Some online searching said to do a hard reset which might correct the issue. I've done that. 1st DVD worked great. 2nd failed as before.
My last 5er had a Furrion system as well and it worked very well. Maybe it's just the luck of the draw.
Anyone else experience these issues?
__________________
Jeff & Sandi (and Teddy - 7lb Schnorkie)
2018 Montana High Country 305RL
2015 RAM 3500 Crew Cab 4x4 DRW
Demco Recon Hitch on RAM Puck Ball
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06-10-2019, 02:59 PM
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#2
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Senior Member
Join Date: Oct 2016
Location: "Murvil, TN
Posts: 2,198
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I'm certainly no expert on this stuff, but I'm getting the impression, the more I read about Furrion, that they are high priced average to less than average equipment...some might even say junk! YMMV and mine is personal opinion
__________________
2016 F350 King Ranch Crew Cab Dually Diesel 4x4
2018 Grand Design Momentum 394M
2023 Suzuki GSX-S1000GT+
Excessive payload capacity is a wonderful thing
"If it ain't Fast....It ain't Fun"
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06-10-2019, 03:05 PM
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#3
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,237
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Of all the Furrion products we see in RV’s the failure rate seems to be fairly small, or we are just a lucky dealership.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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06-10-2019, 04:19 PM
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#4
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Senior Member
Join Date: Oct 2016
Location: "Murvil, TN
Posts: 2,198
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Quote:
Originally Posted by chuckster57
Of all the Furrion products we see in RV’s the failure rate seems to be fairly small, or we are just a lucky dealership.
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Chuckster.....I can't tell you the number of complaints I've seen over the several forums I'm on, plus a couple of facebook pages relating to RVs with the Furrion entertainment systems that a lot of the manufacturers put in the newer trailers and toy haulers. I've done some searching for alternative equipment (Mine has a Jensen and it is pretty bad itself) and there really isn't a lot of choices out there. Lots of folks have just simply installed home entertainment systems that run on 120V and ditched the 12 volt inferior stuff. At one time I had thought about a Furrion rear observation camera, since mine is prepped for one, but after reading a lot of negative stuff about Furrion cameras too, I will go with another brand when the time comes for me to purchase a rear view system.....rear camera and both side cameras.
__________________
2016 F350 King Ranch Crew Cab Dually Diesel 4x4
2018 Grand Design Momentum 394M
2023 Suzuki GSX-S1000GT+
Excessive payload capacity is a wonderful thing
"If it ain't Fast....It ain't Fun"
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06-10-2019, 06:55 PM
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#5
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,237
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Furrion Junk?
I find people like to “pile on” on forums when it’s time to complain. Opposite is true when when something is good.
I base my opinion on real world personal experience with a very broad base of customers.
To each their own.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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06-10-2019, 11:41 PM
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#6
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Senior Member
Join Date: Oct 2016
Location: "Murvil, TN
Posts: 2,198
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Quote:
Originally Posted by chuckster57
I find people like to “pile on” on forums when it’s time to complain. Opposite is true when when something is good.
I base my opinion on real world personal experience with a very broad base of customers.
To each their own.
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Chuckster, you are in a position that most people aren't, with the job you do. That means a lot when you see things everday....good or bad, real world experiences. After hearing what you have to say about the Furrion products, it's certainly worth reconsidering. You're right on what you said about folks piling on in some instances. I was just kind of struck by the sheer number of complaints that I see about them. Oh well, I'm not quite ready to buy one yet, so I've got more time to research. Thanks for your input as always.
__________________
2016 F350 King Ranch Crew Cab Dually Diesel 4x4
2018 Grand Design Momentum 394M
2023 Suzuki GSX-S1000GT+
Excessive payload capacity is a wonderful thing
"If it ain't Fast....It ain't Fun"
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06-11-2019, 12:16 PM
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#7
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Senior Member
Join Date: Jul 2014
Location: Solomons
Posts: 3,874
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Quote:
Originally Posted by xrated
Chuckster, you are in a position that most people aren't, with the job you do. That means a lot when you see things everday....good or bad, real world experiences. After hearing what you have to say about the Furrion products, it's certainly worth reconsidering. You're right on what you said about folks piling on in some instances. I was just kind of struck by the sheer number of complaints that I see about them. Oh well, I'm not quite ready to buy one yet, so I've got more time to research. Thanks for your input as always.
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FYI, I bought a Furrion rear camera and it’s working well. It has the capacity for 2 side cameras too but I think the display would be too small.
__________________
Tom
2019 Alpine 3651RL
2016 F350 CC DRW
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06-11-2019, 12:19 PM
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#8
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Site Team
Join Date: Jul 2014
Location: Modesto
Posts: 20,237
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When you get the side view kit, you can scroll through the different views. Whatever your looking at is full screen.
__________________
2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.
Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
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06-11-2019, 01:56 PM
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#9
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Senior Member
Join Date: Oct 2016
Location: "Murvil, TN
Posts: 2,198
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Quote:
Originally Posted by chuckster57
When you get the side view kit, you can scroll through the different views. Whatever your looking at is full screen.
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That is something I would not be willing to compromise on....having to scroll through the different views of the cameras. If and when I get a camera system, it will be capable of seeing all three views at the same time. I realize that the rear view will most likely be the predominant view with the side cameras a smaller view, but especially at highway speeds (65 MPH for me most of the time), I want to be able to quickly scan the left, right, and rear basically all at the same time. This will most likely require a 7" screen, but I'm OK with that.
__________________
2016 F350 King Ranch Crew Cab Dually Diesel 4x4
2018 Grand Design Momentum 394M
2023 Suzuki GSX-S1000GT+
Excessive payload capacity is a wonderful thing
"If it ain't Fast....It ain't Fun"
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06-11-2019, 05:19 PM
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#10
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Senior Member
Join Date: Jul 2014
Location: Solomons
Posts: 3,874
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Quote:
Originally Posted by xrated
That is something I would not be willing to compromise on....having to scroll through the different views of the cameras. If and when I get a camera system, it will be capable of seeing all three views at the same time. I realize that the rear view will most likely be the predominant view with the side cameras a smaller view, but especially at highway speeds (65 MPH for me most of the time), I want to be able to quickly scan the left, right, and rear basically all at the same time. This will most likely require a 7" screen, but I'm OK with that.
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Mine is a 7” and I believe it has the option to do either, show all 3 or let you scroll through. I’d want all 3 at once, this my comment on the smaller views. Currently I like the big 7” display for the rear.
__________________
Tom
2019 Alpine 3651RL
2016 F350 CC DRW
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06-12-2019, 06:59 AM
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#11
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Senior Member
Join Date: Jan 2012
Location: Central San Joaguin Valley, CA
Posts: 2,117
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Quote:
Originally Posted by jsb5717
The entertainment system in my new Monty is a Furrion DV3300. The online reviews on this unit are horrible. My own experience has been not very good.
- The unit often just hangs in "Load" when a DVD is inserted. I can stop/eject/reload, etc and it will work.
- When playing a movie the sound track can get way off of the video. Stop/eject/reload/find where we were and it will correct for a while.
I've never had any system fail like this. Some online searching said to do a hard reset which might correct the issue. I've done that. 1st DVD worked great. 2nd failed as before.
My last 5er had a Furrion system as well and it worked very well. Maybe it's just the luck of the draw.
Anyone else experience these issues?
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Our Furion DVD failed to load - locked up - on our second trip. We called Furion customer service. After going through how the unit was behaving, they sent us a new unit with a return shipping label to send the old unit back to them. The new unit works fine (touch wood)
__________________
Jack & Marty
2018 Laredo 298 SRL
2011 F-250 SB Crew Cab 4x4 6.7L
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06-12-2019, 07:33 AM
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#12
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Senior Member
Join Date: Mar 2019
Location: Milwaukie, OR
Posts: 1,389
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That's good to know. Thanks for the help
__________________
Jeff & Sandi (and Teddy - 7lb Schnorkie)
2018 Montana High Country 305RL
2015 RAM 3500 Crew Cab 4x4 DRW
Demco Recon Hitch on RAM Puck Ball
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06-16-2019, 07:43 AM
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#13
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Senior Member
Join Date: Jun 2013
Location: Or
Posts: 172
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Furrion is junk. Or at least very low quality. Most TT/5er stereo systems are mediocre at best. Speakers are bottom end. Head units produce low watt outputs.
Our Furrion head unit is doing the same thing the OP's is. Sits on load and goes nowhere.
Rather than listen to inferior sound and probably having to deal with the same issues again I simply added a Samsung sound bar and wireless woofer along with a Samsung Bray player.
On a side note I had a Jensen 965 unit and had zero issues for 6 years. JMO but Furrion is a step down from Jensen. Both are weak at producing quality sound though.
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06-16-2019, 11:55 AM
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#14
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Senior Member
Join Date: Sep 2017
Location: Qualicum Beach
Posts: 555
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Quote:
Originally Posted by jsb5717
The entertainment system in my new Monty is a Furrion DV3300. The online reviews on this unit are horrible. My own experience has been not very good.
- The unit often just hangs in "Load" when a DVD is inserted. I can stop/eject/reload, etc and it will work.
- When playing a movie the sound track can get way off of the video. Stop/eject/reload/find where we were and it will correct for a while.
I've never had any system fail like this. Some online searching said to do a hard reset which might correct the issue. I've done that. 1st DVD worked great. 2nd failed as before.
My last 5er had a Furrion system as well and it worked very well. Maybe it's just the luck of the draw.
Anyone else experience these issues?
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If it's the same DVD failing it might be the DVD, and of course Blue Ray won't work and I don't know about dual sided DVD's or double density DVD's. Basically it's only for simple gen 1 DVD's. I don't use mine, I rip to disk (I keep an NAS online for that) and use any one of a number of tools to get it thrown up on the big 4K. My old TV had a USB port in front and I would pop a stick in but the new 4K doesn't have that.
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06-16-2019, 02:29 PM
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#15
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Senior Member
Join Date: Mar 2019
Location: Milwaukie, OR
Posts: 1,389
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It's definately the equipment. Just the same DVD's I've used on previous systems. They work fine any place else. It's getting replaced under warranty. Here's hoping we get a good one...
__________________
Jeff & Sandi (and Teddy - 7lb Schnorkie)
2018 Montana High Country 305RL
2015 RAM 3500 Crew Cab 4x4 DRW
Demco Recon Hitch on RAM Puck Ball
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06-16-2019, 02:33 PM
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#16
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Junior Member
Join Date: May 2019
Location: Midland
Posts: 10
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We have the furrion media player in our keystone 2020qb Springdale and the Bluetooth in it is horrible we literally have to be 5’ away for us to play music off our phones yet our friends with a keystone bullet with a Jensen ( I believe- I could be wrong on make) can be about 3 sites over and still play music on theirs! Very disappointed
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06-16-2019, 06:30 PM
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#17
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Junior Member
Join Date: Jan 2018
Location: Calgary
Posts: 3
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I find all of these all in one systems are mediocre at best.
The latest was an iRV brand and had some very advanced options, Bluetooth, HDMI through, phone app, etc eyc.
I got so tired of all the problems, and crappy crappy sound quality that I pulled out it and replaced it with a home amp, bookshelf speakers, and sub that I found of Kijiji.
I wired the trailer speakers in a series and attached them to the B-channel.
I'm not allowed to post pics yet, so I put a picture of the set up as my profile picture.
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06-19-2019, 03:34 PM
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#18
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Junior Member
Join Date: Aug 2018
Location: Georgetown
Posts: 2
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So far, i've had no issues with my Furrion items in my year-old 5er. I "DID" have an issue with the camera monitor mount in my truck - shot them a note via the website, got an answer back 24hours later with a free replacement of a small item. I'd recommend you give them a shot...
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06-20-2019, 08:02 AM
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#19
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Member
Join Date: Apr 2017
Location: reno
Posts: 70
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When I asked furion for help, they were more than happy to help... a good experience gets about 2 people told. A bad experience gets about 10 people told..
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06-20-2019, 08:23 AM
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#20
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Senior Member
Join Date: Dec 2018
Location: Northville, NY
Posts: 374
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Quote:
Originally Posted by GoldenRetreat
I find all of these all in one systems are mediocre at best.
The latest was an iRV brand and had some very advanced options, Bluetooth, HDMI through, phone app, etc eyc.
I got so tired of all the problems, and crappy crappy sound quality that I pulled out it and replaced it with a home amp, bookshelf speakers, and sub that I found of Kijiji.
I wired the trailer speakers in a series and attached them to the B-channel.
I'm not allowed to post pics yet, so I put a picture of the set up as my profile picture.
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We have the iRV system in our Montana and it plays DVD's and CD's w/o issues. The radio reception is so crappy we don't use it. The Blue Tooth works good so we just use I Heart radio on the cell phone and run it in the B/T. The rig also came with a sound bar that I believe is also iRV. All is tied in with the TV and seems to work good once you figure out all the remotes and which one to use.
My silver lining is that I have a hearing loss and my audiologist tells me "don't spend a lot on high quality audio equipment, you can't tell the difference anyway".
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