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Old 03-27-2017, 11:16 AM   #1
tomo
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A "You've Got To Be Kidding Me" Moment

I own a 2015 Keystone Alpine 3011RE.

I've been under the unit numerous times but never noticed something until recently. I really hope it has not led to severe damage I cannot see yet.

While under the unit, I noticed an outrigger "just hanging there", not attached to the box and obviously with no signs that any attempt was ever made to attach it to the box.

I'm no genius but I thought that "cannot be normal".

I took a closer look at the unit and of the eight outriggers on the Lippert Frame (four on each side), four are "just hanging there".

All four are on the front-end of the unit, two on each side. Please see the photos below and note the daylight showing where the outriggers should be attached to the box.

I would think the main box is likely attached to the frame in other places, but I would imagine the outriggers do serve a vital purpose.

Can someone confirm for me that this "cannot be normal"?

And how something like this is allowed off the Keystone Factory Floor???

Looking for guidance please. Should I:

1. Should I take it to the dealer to have it noted for future reference and have them bang-heads with Keystone and likely have the unit sit at the dealership for months-on-end?

2. Or should I contact Keystone directly, get them to note it for future reference, and hope they address it without having to give up the unit for months heading into the season?

Thank you for any guidance you can provide.

Tom



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Old 03-27-2017, 01:27 PM   #2
rhagfo
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I would for sure contact the dealer to contact Keystone/Lippert. If not real local send the pictures first, the tops should at least be level, looks like they were poorly welded on.
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Old 03-27-2017, 01:58 PM   #3
Frank G
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Well, tomorrow a fair amount of 5th wheel owners will be looking under there units. The results should be interesting.
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Old 03-27-2017, 04:14 PM   #4
tomo
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Quote:
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Well, tomorrow a fair amount of 5th wheel owners will be looking under there units. The results should be interesting.
Lol, never thought of that, Frank G. I do hope they don't find what I did.
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Old 03-27-2017, 04:14 PM   #5
tomo
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I would for sure contact the dealer to contact Keystone/Lippert. If not real local send the pictures first, the tops should at least be level, looks like they were poorly welded on.
Thank you for your advice.
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Old 03-27-2017, 04:20 PM   #6
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I admit, when the rain stops tomorrow I will be looking under our Cougar.
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Old 03-27-2017, 05:13 PM   #7
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I just went out and looked at mine. 2 outriggers on each side as explained earlier. Their flush with box, but not connected to the box. The box seems to have lots of big screws going into the box and appears solid. I think it's just to support the overhang.
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Old 03-30-2017, 06:00 PM   #8
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So what is the preferred solution on rigs WAY out of warranty? Shims? re-weld?
I will be looking at mine tomorrow. Getting ready for a short annual spring jaunt next week.
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Old 04-01-2017, 03:03 PM   #9
Don N.
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I checked mine today. all a welded to the trailer frame at their base, and bolted to the frame on the "pointy end". Each out rigger sits flush with the slide out.
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Old 04-02-2017, 04:45 PM   #10
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Well, tomorrow a fair amount of 5th wheel owners will be looking under there units. The results should be interesting.
Well, I got a chance to crawl under the Laredo 325RL today and found all the outriggers to be squarely welded to the frame and fully in contact with the floor plus they were attached with a 3/8" bolt to the flooring structure.

I am feeling good about the outrigger attachment, a few other issues, later.
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