Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Keystone RV Forums > Keystone Tech Forums > Keystone Recalls
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 09-14-2016, 10:32 AM   #1
dhn
Senior Member
 
dhn's Avatar
 
Join Date: Apr 2013
Location: East End, AR
Posts: 108
Recall Bullet & Passport 2011-2017

Recall Bullet & Passport 2011-2017 Travel Trailers, models with Dometic LCD thermostats

http://www.keystonerv.com/media/3058...ring_-_web.pdf

5 years to figure out they could have wired the AC wrong?
__________________

2019 GMC 3500 SRW CC 6.6
2013 Cougar X-Lite 29RBS
dhn is offline   Reply With Quote
Old 09-28-2016, 03:04 PM   #2
SUnderwood
Member
 
SUnderwood's Avatar
 
Join Date: Aug 2015
Location: Southbend Ar.
Posts: 52
a dealer found the problem
SUnderwood is offline   Reply With Quote
Old 09-28-2016, 05:03 PM   #3
Tbos
Senior Member
 
Join Date: Jul 2014
Location: Solomons
Posts: 3,874
I included this on my list when I dropped the TT off for maintenance at my dealer. I showed them the letter from the Keystone website and they had not seen it. Now they know. Hopefully it will get fixed properly.


Sent from my iPad using Tapatalk
__________________
Tom
2019 Alpine 3651RL
2016 F350 CC DRW
Tbos is offline   Reply With Quote
Old 10-14-2016, 02:12 PM   #4
SUnderwood
Member
 
SUnderwood's Avatar
 
Join Date: Aug 2015
Location: Southbend Ar.
Posts: 52
Re: Recall Bullet & Passport 2011-2017

I would like to have a copy of the letter they sent to the dealer describing the repair
SUnderwood is offline   Reply With Quote
Old 10-14-2016, 05:18 PM   #5
chuckster57
Site Team
 
chuckster57's Avatar
 
Join Date: Jul 2014
Location: Modesto
Posts: 20,235
Re: Recall Bullet & Passport 2011-2017

We just did our first one. It involves taking 1 connection with 4 wires and making it 2 connections with two wires each.
__________________

2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
chuckster57 is offline   Reply With Quote
Old 10-14-2016, 06:03 PM   #6
slow
Senior Member
 
slow's Avatar
 
Join Date: Jan 2014
Location: Winnipeg, Canada
Posts: 1,196
Re: Recall Bullet & Passport 2011-2017

Quote:
Originally Posted by chuckster57 View Post
We just did our first one. It involves taking 1 connection with 4 wires and making it 2 connections with two wires each.
Thanks for the info.

Is it possible to post the TSB or a picture?
__________________
2018 Jayco Eagle HT 265BHS (previous: 2015 23RB Passport Elite, ProPride)
2015 F250 XLT SB Crew, 6.2l gas
PullRite 16K SuperGlide w/SuperRail
Reese 5th Airborne (bagged) Pin Box
RoadMaster Shock Kit
X-Factor Cross Bracing
slow is offline   Reply With Quote
Old 10-15-2016, 04:57 AM   #7
ftrupe
Member
 
Join Date: Sep 2014
Location: Nesconset
Posts: 70
Re: Recall Bullet & Passport 2011-2017

Chuckster:

Perhaps a diagram or picture would help. I am too far away from any dealer so I would like to repair it myself.

Thanks
ftrupe is offline   Reply With Quote
Old 10-15-2016, 05:00 AM   #8
chuckster57
Site Team
 
chuckster57's Avatar
 
Join Date: Jul 2014
Location: Modesto
Posts: 20,235
Re: Recall Bullet & Passport 2011-2017

Since my boss did the repair, I didn't get a chance to copy the paperwork. I will see if it's still around.
__________________

2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
chuckster57 is offline   Reply With Quote
Old 10-15-2016, 04:17 PM   #9
08quadram
Senior Member
 
08quadram's Avatar
 
Join Date: Mar 2013
Location: NE. Iowa
Posts: 230
Re: Recall Bullet & Passport 2011-2017

I'd be interested also. I see no reason to take it 2 1/2 hours to my dealer.

Mike
2014 Chrysler 300
1970 VW beetle
2006 Ford Freestyle
2008 Ram 1500 5.7 Hemi
2013 Passport 2920bh GT
BX2350
and a bunch of other crap
__________________
Mike
2017 Ram 1500 Crew Cab 4x4 / 5.7 Hemi / 3.92 axles
2020 Bullet 291RLS
1-wife / 1-dog / 2-kids
08quadram is offline   Reply With Quote
Old 10-15-2016, 04:57 PM   #10
chuckster57
Site Team
 
chuckster57's Avatar
 
Join Date: Jul 2014
Location: Modesto
Posts: 20,235
Re: Recall Bullet & Passport 2011-2017

Unable to locate it today. I will try Monday.
__________________

2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
chuckster57 is offline   Reply With Quote
Old 10-16-2016, 02:28 PM   #11
B-O-B'03
Senior Member
 
B-O-B'03's Avatar
 
Join Date: Feb 2015
Location: Texas
Posts: 1,085
Re: Recall Bullet & Passport 2011-2017

Hi chuckster57,

I too would like to know what needs to be done, I received the recall letter on Friday and it states to take the trailer back to where you bought it, which is 5 hours away.

Thanks,

-Brian
__________________
2014 Bullet Premier 22RBPR - let the camping commence!
2013 F150 Platinum - 5.0 - 3.55 ELD + towing package
B-O-B'03 is offline   Reply With Quote
Old 10-16-2016, 04:53 PM   #12
SUnderwood
Member
 
SUnderwood's Avatar
 
Join Date: Aug 2015
Location: Southbend Ar.
Posts: 52
Re: Recall Bullet & Passport 2011-2017

my dealer is 650 miles away , I wonder if they will pay my fuel round trip for me to take it back to my dealer
SUnderwood is offline   Reply With Quote
Old 10-16-2016, 05:00 PM   #13
JRTJH
Site Team
 
JRTJH's Avatar
 
Join Date: Mar 2011
Location: Gaylord
Posts: 26,841
Re: Recall Bullet & Passport 2011-2017

Quote:
Originally Posted by SUnderwood View Post
my dealer is 650 miles away , I wonder if they will pay my fuel round trip for me to take it back to my dealer
And there's a unicorn behind every tree on the way !!!!!
__________________
John



2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
JRTJH is offline   Reply With Quote
Old 10-16-2016, 05:46 PM   #14
chuckster57
Site Team
 
chuckster57's Avatar
 
Join Date: Jul 2014
Location: Modesto
Posts: 20,235
Re: Recall Bullet & Passport 2011-2017

ANY Keystone dealer can do the work. We didn't sell the one we did last week.
__________________

2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
chuckster57 is offline   Reply With Quote
Old 10-18-2016, 06:57 AM   #15
SUnderwood
Member
 
SUnderwood's Avatar
 
Join Date: Aug 2015
Location: Southbend Ar.
Posts: 52
Re: Recall Bullet & Passport 2011-2017

I would not let 2 of my local keystone dealers put air in my lawn mower tires, much less do any electrical work,
SUnderwood is offline   Reply With Quote
Old 10-21-2016, 06:46 AM   #16
ItsAboutTime
Junior Member
 
Join Date: Jan 2015
Location: Kentucky
Posts: 6
Re: Recall Bullet & Passport 2011-2017

Shopping locally and Keystone Dealer said he would not work on a trailer not bought from him. Quickly moved on.

Two hours to my dealer and they already caused damage to my refrigerator which was fixed by my local non-Keystone SC, no charge under warranty.

Keystone Customer Service said they will pay up to $40 to have my local RV (my trusted) Service Center perform the repairs. The rest is my out of pocket. OK with me.

Must have an invoice with the last 8 characters of the VIN and before and after pictures of the work.

Call them for assistance.

Would like to have a detailed description of the work and before and after pictures to show the dealer. Scheduled for service in early November.
__________________
2015 Passport 2510RB
2011 F150, SCAB, XLT, Ecoboost, 3.73, HD Towing
2014 F150, SCREW, Lariat, Ecoboost, 3.55
2015 Exiss 2-Horse
ItsAboutTime is offline   Reply With Quote
Old 11-27-2016, 07:24 AM   #17
Dmille5
Junior Member
 
Join Date: Jan 2015
Location: Bald Knob Ark
Posts: 14
Re: Recall Bullet & Passport 2011-2017

I'm not pulling mine in for this until someone says it's a problem
Dmille5 is offline   Reply With Quote
Old 11-27-2016, 08:07 AM   #18
chuckster57
Site Team
 
chuckster57's Avatar
 
Join Date: Jul 2014
Location: Modesto
Posts: 20,235
Re: Recall Bullet & Passport 2011-2017

Quote:
Originally Posted by Dmille5 View Post
I'm not pulling mine in for this until someone says it's a problem
It may not be a problem in your particular case. The recall involves an inspection of the wiring and if it's not wired correctly it is re wired. Potential for loss of property or life should be enough incentive to get it done. we have done 4 now and had to re wire all of them.

It's your choice, but what if your trailer does have a "problem" while your in it sleeping? Think you can get everyone and everything valuable to you out?
__________________

2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
chuckster57 is offline   Reply With Quote
Old 12-18-2016, 09:13 PM   #19
srvnt
Senior Member
 
srvnt's Avatar
 
Join Date: Oct 2013
Location: Huntington Beach, Ca
Posts: 250
Quote:
Originally Posted by SUnderwood View Post
I would not let 2 of my local keystone dealers put air in my lawn mower tires, much less do any electrical work,
Haha! I feel the same way! If they cant build them right how can they fix them right. I don't trust the stealership.
__________________

2013 Passport 2890RL GT
2015 Silverado CC LTZ 4x 2500 Duramax
HB Cal
srvnt is offline   Reply With Quote
Old 12-19-2016, 09:16 AM   #20
Tbos
Senior Member
 
Join Date: Jul 2014
Location: Solomons
Posts: 3,874
I need to look real closely at the work my dealer did for this recall. It doesn't look like some of the 'complete' pictures I've seen.
__________________
Tom
2019 Alpine 3651RL
2016 F350 CC DRW
Tbos is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by the Keystone RV Company or any of its affiliates in any way. Keystone RV® is a registered trademark of the Keystone RV Company.


All times are GMT -8. The time now is 02:36 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.