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Old 06-20-2018, 07:41 AM   #1
Jbmoore
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Antenna versus satellite issues

We have a new 2019 Avalanche 395BH. We absolutely love it. We do have a strange issue. This unit is kept full time in a RV park, not mobile. We had our Directv receiver installed on main TV in living room. Once that was installed, none of the other TVs in bedroom, bunk room, or outside entertainment center will work on antenna. Directive tech came back out, but still the other TVs (not on satellite) will not get antenna reception. Any thoughts?
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Old 06-20-2018, 08:24 AM   #2
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Hard to know without more information. Does your trailer have separate connections for "satellite prep" and "cable" in the convenience center? If so, which one is the dish connected to? Is your antenna booster on or off?
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Old 06-20-2018, 08:33 AM   #3
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In general the satellite coaxial line/connection is a separate line from cable/antenna, ie general satellite service uses the separate satellite coaxial line. You have not provided any information as to what and how Directv installed your satellite system. If I had to guess a normal Directv installer would know little about the mystery coaxial wiring in an RV. may want to provide additional info on type installation

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Old 06-20-2018, 08:40 AM   #4
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As mentioned the satellite feed should be totally separate cables from the OTA/cable feed. The antenna must be raised, if necessary, antenna booster on for antenna, off for cable, tv setup menu set to whichever input & scan the channels on all tv's not set up to satellite.
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Old 06-20-2018, 02:47 PM   #5
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Since you are set up in a seasonal site, I agree with Paraptor, the DirecTV installer most likely followed the path of least resistance which would be to connect the dish to your antenna coax effectively overpowering any antenna signal any other TV would pick up. In this way he would not have had to make changes to the TV. But, as others have said, specifics(possibly pictures) would be helpful for us to provide a meaningful answer.

Your rig is new enough that it should have dedicated satellite inputs(labeled as such) to the individual TV locations. The satellite dish should get plugged into one of these in the convenience center and the DirecTV receiver should be plugged into the other end of the cable behind the TV. This should leave your antenna functional for any TV’s plugged into the antenna ports behind them.

Edit: I meant antenna/cable coax above.
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Old 06-20-2018, 03:16 PM   #6
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Quote:
Originally Posted by MattHelm21 View Post
Since you are set up in a seasonal site, I agree with Paraptor, the DirecTV installer most likely followed the path of least resistance which would be to connect the dish to your antenna coax effectively overpowering any antenna signal any other TV would pick up. In this way he would not have had to make changes to the TV. But, as others have said, specifics(possibly pictures) would be helpful for us to provide a meaningful answer.

Your rig is new enough that it should have dedicated satellite inputs(labeled as such) to the individual TV locations. The satellite dish should get plugged into one of these in the convenience center and the DirecTV receiver should be plugged into the other end of the cable behind the TV. This should leave your antenna functional for any TV’s plugged into the antenna ports behind them.
True, but in many cases (even on the newest trailers) the satellite prep wiring doesn't work correctly because the RV manufacturers use splitters that interfere with the passing of power from the receiver to the dish. My 2017 Carbon came with dedicated satellite prep connections in both the living room and bedroom, but they're useless because they used splitters that don't pass power. The DirecTV installer may have run into this issue, and possibiy not knowing anything about RV wiring, did god-knows-what to their coax wiring (satellite AND cable/antenna) to get the one TV in the living room working for DTV. We definitely need more info from the OP, for all we know it could be as simple as the installer putting the DTV receiver in the basement and connecting its coax output to the trailer's cable input.
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Old 06-21-2018, 12:59 PM   #7
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Thank you everyone! The director tech did not connect correctly. My husband changed a wire connection on the splitter & now the other TVs work off antenna.
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Old 06-21-2018, 04:02 PM   #8
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GOOD !!

Thanks for providing feedback

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Old 06-21-2018, 07:29 PM   #9
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In all likelihood it is Keystone that caused your problems. Our 2018 Montana High Country has the standard coax ins located in the convenience center: two for Satellite and one for Cable. Keystone put in one coax to the living room TV that carries Sat/Cable/Ant. No splitter which any fool knows will defeat a satellite dish. Just ask any dish supplier. Keystone now uses “diplexers”. If you google diplexers, you will find they are splitters...smart splitters....but splitters still. A diplexer can, in fact, disribute two sinals on one coax cable, mby multiplexing off one “leg” of the diplexer. But not three signals! For that you need a triplexer or combination version. You can use two diplexers dividing signals off the multiplexing leg, but not a satellite signal. I fought this issue Jan-May; exchanged the new Wally; exchanged the new dual dish. TV worked intermittently, but not well. After returning home, we took it to Campingworld (Strafford, MO) where we bought the coach, dish antenna, and Wally. After getting into the CW staff’s faces, they admitted these new Montannas aren’t designed to use portable antennas. Same input from Keystone, Weingard and Dish. CW finally got with Keystone...no help there...and decided to run new, separate coaxes for Sat, Cable, and OTA. Haven’t picked it up yet, but CW service and retail sales say they spent 20+hours...on their dime...to run separate coax cables. At $125 per hour that princely sum came out of CW’s pocket. Keystone builds, advertizes, and sells these units as capable of providing TV. But they don’t, as evidenced by the numerous comments from owners. Contact Keystone! At least CW is standing behind their sale. If we just put up with Keystone’s lousy construction, we only perpetuate their incompetence. A silent consumer is a complicit consumer. ‘Poo-poo in, poo-poo out”. Whining won’t get anything done. Tchuss!
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