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Old 01-06-2014, 09:13 PM   #1
Join Date: Jan 2014
Location: west kelowna BC
Posts: 62
Hello all from British Columbia Canada

We recently purchased a brand new Cougar 28RBS. We are a outdoor orientated family and love every minute of it.
Can't wait for spring so we can get some more miles on our T.T.
We have used out TT 3x already, we have returned it to the dealer for winterizing and some warranty work. Repairs required was: bunk mattress was cut to large, microwave door had a large bubble or De-lamination inside the door, rear door would no latch properly.
The work was done with a smile and no problems or arguments at all, I am very happy with the service we have received. The reason the defects weren't caught before was because we bought it on a Tuesday and I needed it for Thursday for a hunting trip, and I had them add 2x 6 volts, 2x vent covers, a fantastic fan, solar panel, WD hitch system, and they were understaffed due to holidays and a guy got injured on the job working on my trailer. My tow vehicle is a 2008 ram 3500 diesel single rear wheel, 4x4 quad cab, long bed. Sorry for the long post.

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Old 01-07-2014, 08:45 AM   #2
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Join Date: Mar 2008
Location: Soperton, Georgia
Posts: 1,540
Welcome to the forum.

So nice to have you join up.

Congrats on your new camper and I am sure you can't wait to get out
and camp some more in it.



2007 Keystone 291RLS
2003 Ford F250, 4x4, SB, CC
7.3L diesel, Banks Exhaust Brake
ISSPRO pillar gauges
Pullrite 15K sliding hitch
2-Honda Eu2000i's in toolbox
2012 Polaris 400
2012 Polaris 330
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Old 01-07-2014, 10:40 AM   #3
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Join Date: Mar 2009
Location: Fraser Valley BC Canada
Posts: 7,015
dm1401 -
to the forum from the Fraser Valley. Always nice to have another British Columbian join our group. It looks like you have a great combination with your tow vehicle and TT and; like many of us, are eagerly awaiting the arrival of Spring.
2008 Cougar 5th Wheel 27RKS
2005 2500 GMC Duramax
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Old 01-07-2014, 12:11 PM   #4
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Join Date: Aug 2011
Location: Spokane, Washington
Posts: 368
Hello and welcome from just south of your in Spokane. Enjoy your new rig.
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Old 01-07-2014, 02:02 PM   #5
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Join Date: Apr 2013
Location: Oklahoma
Posts: 1,077
from Oklahoma

Kristi & Jeff
2014 Cougar 313 rli
2013 F350 king ranch
2014 passport 2650bh (sold)
2009 GMC 2500HD 6.6L 4X4 (sold)
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Old 01-07-2014, 06:03 PM   #6
Join Date: Jan 2014
Location: west kelowna BC
Posts: 62
thanks for the warm welcome, comon spring, we travel all over including to our friends south of us, we've been down the Oregon coast to dune city, Seattle Wenatchee, Spokane, Chalan etc, and of course BC, will be traveling to Disney land (SanDiago), and will be traveling to the Calgary zoo, that's our plan for this year, plus all the local camping we can get in.
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Old 01-07-2014, 06:21 PM   #7
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Join Date: Dec 2012
Location: Langley, BC
Posts: 11
Welcome! Funny we bought same RV and had same warranty work in Fraser valley. New world to us but we have been out many times in last year. So many great places in BC.


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Old 01-07-2014, 07:17 PM   #8
Join Date: Jan 2014
Location: west kelowna BC
Posts: 62
LOL must have been an oversight, the dealer says they are having trouble keeping them on the lot (So much for bad economy), and BC has endless amounts of breath taking scenery. We have been RV-ing for about 9 years. We started with a 1976 Lionel tent trailer, which we bought for $250.00 and we replaced all the canvas our self's, then we moved onto a 1997 Kit Companion, which was written off when we hit a frost heave (or something pavement was raised up about 1 1/2 Ft) in June of last year, and we cracked the frame in over a dozen places, luckily I didn't loose control and no one was hurt, so then we bought our Cougar.
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Old 01-07-2014, 07:36 PM   #9
Steve S
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Join Date: Oct 2013
Location: B.C
Posts: 1,399
Welcome from Langley B.C

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