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02-23-2017, 06:13 PM
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#1
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Junior Member
Join Date: Nov 2016
Location: Land O Lakes
Posts: 4
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First post
Just completed our first trip in our Keystone Impact 311. It's everything we hoped for. We did have some issues since it was new but Tampa RV sir someone to the campsite and fixed them. Highly recommend them because they are customer oriented and responsive
Sent from my iPad using Tapatalk
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02-23-2017, 07:02 PM
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#2
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Senior Member
Join Date: Feb 2016
Location: SE Michigan
Posts: 1,659
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Impressive customer service. Wish we had dealers like that around the Detroit area. Recently, I planned on addressing an outstanding A/C recall on my unit until i got wind of greater than a month turn around by several Keystone's dealers (including the dealer I purchased it from 10 months ago). I'm already prepared to manage the repair myself. I guess I have to spend 3 times as much on a TH come next RV purchase to get personalized service.
__________________
2017 Keystone Bullet 308BHS in Saddle.
2017 RAM 2500 Laramie Mega Cab 4x4 Hemi 6.4L
2008 GMC Yukon XL Denali (SOLD)
Hensley SwiftArrow Control Hitch with 1000 lb Spring Bars
Me, DW, (3) little DS's, and 1 rambunctious Boston Terrier
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02-23-2017, 07:23 PM
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#3
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Site Team | Emeritus
Join Date: Jan 2014
Location: Western PA
Posts: 2,732
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Another good story of having a good relationship with the dealer, your first line of defence. Selecting a local dealer offering a fair price seems always to trump the cheapest deal in the long run.
As far as dealer service waiting times, I think this is something that is going to get worse before better. There are more people realizing camping is Fun. I think it is fairly common it hear individual sales at 100 or more units a month.
By the way Welcome to the Forum From Western PA
Be Safe and Happy Camping
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02-23-2017, 07:28 PM
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#4
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Senior Member
Join Date: Feb 2014
Location: radium hot springs bc
Posts: 2,007
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Nice to have a dealer like that. Our nearest RV dealer is 90 miles away. You are a stranger every time you contact them.
__________________
2018 Ram 3500 6.4 Harvest Edition
2018 Cougar 27RESWE
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02-24-2017, 08:07 AM
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#5
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Senior Member
Join Date: Apr 2016
Location: carver ma
Posts: 556
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welcome happy rving
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02-24-2017, 08:26 AM
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#6
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Senior Member
Join Date: Aug 2014
Location: Lincoln, NE
Posts: 422
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Welcome to the forum from NE.
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02-24-2017, 08:51 AM
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#7
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Senior Member
Join Date: Feb 2011
Location: Crossville
Posts: 305
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Enjoy the Impact 311. The DW and I really like ours.
__________________
Jay and Lori
2016 Impact 311
2015 Cougar 337 FLS (retired)
2012 Cougar 326MKS (retired)
Mor-Ryde Pin Box
2015 Super Duty F350 6.7 4x4 King Ranch
2008 Super Duty F250 6.4 Diesel 4x4 Lariat (retired)
2005 Goldwing
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02-24-2017, 08:57 AM
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#8
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Senior Member
Join Date: Oct 2016
Location: North Central Florida
Posts: 177
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Hey from north central Florida. Welcome
__________________
2017 Ram 3500 Dually
2017 Montana High Country 310RE
B&W Patriot Hitch
Love the smell of fresh coffee & diesel in the morning!
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02-24-2017, 06:44 PM
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#9
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Senior Member
Join Date: Jan 2015
Location: West Virginia
Posts: 1,271
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Welcome to the fourm
__________________
Navy 1980-1984
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02-27-2017, 04:03 PM
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#10
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Senior Member
Join Date: Jul 2014
Location: Solomons
Posts: 3,874
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Welcome to the forum from Southern MD. Enjoy your new rig.
Sent from my iPad using Tapatalk
__________________
Tom
2019 Alpine 3651RL
2016 F350 CC DRW
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02-27-2017, 05:26 PM
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#11
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Site Team | Emeritus
Join Date: Dec 2015
Location: Kansas City
Posts: 3,878
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Welcome to the forum from Kansas City, MO! Love our Impact 312. Enjoy yours!
Chip Bruce, RPh
Kansas City, MO
2016 Fuzion Impact 312
2017 3500HD Silverado LTZ
__________________
Chip Bruce, RPh
Kansas City, MO
2016 Impact 312
2017 Silverado 3500HD SRW
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