Quote:
Originally Posted by Iowacamper
Reading a brochure for the Raptor -- Under "Exterior" last bullet point.
As written-
* "One Piece EPDM Rubber Roof"
(12 year waranty)
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Always remember, when talking about contracts and warranty issues, the large print "giveth" and the small print "taketh away"
If you read beyond that brochure, you'll find that the EPDM rubber roof is indeed warrantied for 12 years. That means the EPDM rubber material is warrantied for 12 years. The seams, the seals, the adhesive that secures it to the roof substructure are NOT covered for 12 years. In fact, they aren't even covered for the one year Keystone warranty period. keystone states in the owner's manual that it is the owner's responsibility to inspect and repair the roof, seals, and structure frequently to assure no damage or leakage occurs. We have forum members who have stated that within the warranty period Keystone has refused to repair obvious roof problems stating that the damage was a result of the owner not complying with the required inspection and resealing instructions.
Although the majority of owners have not encountered this type of refusal, some have. It would be to your benefit to understand the complete roof warranty, not just the "large print that giveth".