Here is one explanation that I can offer: You are attempting to access "http://www.keystonerv.com" which is the KEYSTONE RV company. That company is not associated with this forum which is "http://www.keystoneforums.com". It appears that you have successfully navigated this forum since you were able to post the question above.
This forum has no control over or influence with the Keystone RV company. You might want to go to their website and click on the "contact us" tab and ask your question to their "webmaster". If you can't access their website, you might consider contacting them via email at "
[email protected]" or if you are in Canada, phone them at (866) 425-4369.
I will note that on this forum, you indicate your location as Clearwater, British Columbia but your IP address "resolves" to Zurich, Switzerland. Keystone RV company may have some software or built in "firewalls" that prevent access to their websites from that area. With the "internet crime wave" that is currently happening, it may be a decision that company (again, not associated with this forum) to not allow any access to IP's from locations outside the US or from specific locations that are not within their market area (where they sell their products).