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Old 11-10-2019, 09:56 AM   #81
chuckster57
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Extended warranties are a coin toss. I have seen some that are decent and others that aren't worth the paper they are written on. Most if not all only cover "component failure" and nothing structural/cosmetic. Even then it can be an uphill battle. I do know a little bit of how it works/doesn't. Hope your either very handy or have a lot of credit/cash to pay the person that does work on it.
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Old 11-10-2019, 01:28 PM   #82
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must be special

I don`t know what you guys are complaining about. This happens to every unit that goes out. So I think your making stuff up.LOL

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Old 11-10-2019, 01:39 PM   #83
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Originally Posted by BSHGTO View Post
I don`t know what you guys are complaining about. This happens to every unit that goes out. So I think your making stuff up.LOL

Yup, and they sprinkle fairy dust on the roof, have blessed by a Guru, and fill the tires with unicorn farts.
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Old 11-10-2019, 01:44 PM   #84
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Yup, and they sprinkle fairy dust on the roof
...and inside all the cabinets, drawers, pantries, and storage spaces, with particular attention to the furnace sail switch.
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Old 11-10-2019, 02:01 PM   #85
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I don`t know what you guys are complaining about. This happens to every unit that goes out. So I think your making stuff up.LOL

I didn't know SNL was spoofing trailer companies, hilarious!
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Old 11-10-2019, 02:04 PM   #86
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She should get an Oscar for keeping a straight face.
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Old 11-17-2019, 07:37 AM   #87
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No wonder no one from Keystone is on this forum. If they were it would melt those snowflakes instantly. Give me a break. Does that president actually go to the plants and see with his own eyes what is happening or what his money is paying for? And none of those gals looked Amish to me.
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Old 11-17-2019, 07:53 AM   #88
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When I first saw the video post I just didn't pay attention to it figuring it was some sort of spoof on Keystone quality. After the comments, and having an hour before we head to the beach , I watched it. Yep, it's gotta be some kind of spoof. I doubt seriously that the "president" has a clue what goes out the door. On the other hand, it's a great idea in concept.....now, if they could only execute!
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Old 11-17-2019, 12:07 PM   #89
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With 5 auto-level systems at one time or another I'm extremely pleased. What I have learned is there is no reason to take a unit to the dealer. Call the help # long before closing. I have only had 1 problem but the tech stayed on the phone with me for 40 minutes until he and I were sure it was fixed. There are some codes not in the manual they will walk you through. Doubt your dealer tech would do that. Make sure your phone has a fully charged battery.



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Originally Posted by Zooms2 View Post
I bought a 2019 Montana High Country and it had a lot of minor issues, nuts missing off the toilet seat, bathroom door top rail not connected ice maker water supply line not connected, etc., but I fixed all those, the issue I can't fix is the auto leveling system. I have followed the instructions on the CD and had it back to the dealer twice. The last time they tried to charge me for "resetting" the system. I ask them to demo the system when I bought it but they said they would need to hook up and then unhook the trailer and it was late on a Saturday so I took it home. The system failed, I took it back and they said it was fixed. I got it home and failed again. Took it back and they kept the unit for over two weeks and told me they have found and fixed the unit. Took it home and it failed again. It's an $80,000 trailer, is anyone else having an issue with the auto level. The minor issues I blame on the dealer, this is the third trailer I have bought from them and everyone had minor issues, Dutchman, Jayco, and now Keystone but this is the first one that apparently they can't fix.
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Old 11-17-2019, 12:55 PM   #90
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After 40 + years of pulling many makes and models. Most of my early units were TTs, only the 1st one used. Going back to the last 8 or so, had a Heartland with so many problems it was traded in 4 months. Next was 3 Forest River products, 1 TT and 2 5ers. Not one kept very long. Lots of items at PDI and many were continuing. Always something new coming, mostly minor but non-stop. Then a Cougar 5er. Had a furnace problem on the 1st trip, called Atwood, not the dealer. Fixed under warranty by mobile tech except for the service call. Next a Montana and it did go back to the dealer as a piece of trim was cut short. I sent them a picture they sent to Keystone and it went in for 2 hours to have that and some loose trim fixed. My current Montana had the switch for cap lights and OD flood switched, the only problem found.
I rarely use the warranty and never buy an extended maybe it's covered, probably not contract. I'm many thousands ahead now. There were a couple upgrades I wanted my mobile tech to do. I had him change the switches as I had not got to it yet. So, almost zero warranty on my last 3 Keystone 5ers.
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Old 11-17-2019, 03:21 PM   #91
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Originally Posted by BSHGTO View Post
I don`t know what you guys are complaining about. This happens to every unit that goes out. So I think your making stuff up.LOL
Wow. The comments on that video are SCARY.
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Old 11-27-2019, 01:09 PM   #92
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Front end cap leak

Been in my brand new montana HC since october 15. Previously mentioned the new front window leaking and how exciting it is. Now the front bedroom wall is leaking water also. So, multiple leaks it is. It looks awesome with a tarp on it which isnt working either! Heres some great news, im not going to take the front end off my camper and find out the insulation and walls have been soaked. I am going back to dealership and let them. Keysrone said there isnt any diagrams online of the skeleton to investigate water paths, nor does the dealership get access to this!! Thats fantastic, im going have them dismantle the entire front to find the leak. Those guys must love the ease keystone provides them to fix things. You know my kitchen linoleum raises with furnace on also, somewhere this was mentioned, added to list. Service starts mid december ill post issues as they develop. We're praying the front end falls off and the beams are folded over on themselves and ill get a 3rd camper in 8 months and try again. Or go to homebase and make my living. By the car and rent the cabin, its most cost effective with rising camp site prices. Dont gamble your retirement on RVs unless you got the money to piss away. If youre poor get that cabin and enjoy it
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Old 11-27-2019, 03:12 PM   #93
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Originally Posted by RVbuying View Post
Been in my brand new montana HC since october 15. Previously mentioned the new front window leaking and how exciting it is. Now the front bedroom wall is leaking water also. So, multiple leaks it is. It looks awesome with a tarp on it which isnt working either! Heres some great news, im not going to take the front end off my camper and find out the insulation and walls have been soaked. I am going back to dealership and let them. Keysrone said there isnt any diagrams online of the skeleton to investigate water paths, nor does the dealership get access to this!! Thats fantastic, im going have them dismantle the entire front to find the leak. Those guys must love the ease keystone provides them to fix things. You know my kitchen linoleum raises with furnace on also, somewhere this was mentioned, added to list. Service starts mid december ill post issues as they develop. We're praying the front end falls off and the beams are folded over on themselves and ill get a 3rd camper in 8 months and try again. Or go to homebase and make my living. By the car and rent the cabin, its most cost effective with rising camp site prices. Dont gamble your retirement on RVs unless you got the money to piss away. If youre poor get that cabin and enjoy it




I'm sorry you're having issues with your new trailer and you're plan to let the dealer deal with it is probably your best course of action and I wish you the best. Please do keep us posted.

As for the comment I highlighted in red I would have to disagree. Having owned mulitple getaway "cabins" (2 at one time - mountain, lake). I can assure you that the expenses associated with those far outweigh anything any RV I've ever owned cost me. Got rid of the lake house and trying to sell the mountain house. Spent 9k year before last just to cut trees to keep insurance (not to mention the thousands and thousands in years past). Nah....I'm loving an RV and thinking if you're poor it might not be a bad deal
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Old 11-27-2019, 07:38 PM   #94
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I'm sorry you're having issues with your new trailer and you're plan to let the dealer deal with it is probably your best course of action and I wish you the best. Please do keep us posted.

As for the comment I highlighted in red I would have to disagree. Having owned mulitple getaway "cabins" (2 at one time - mountain, lake). I can assure you that the expenses associated with those far outweigh anything any RV I've ever owned cost me. Got rid of the lake house and trying to sell the mountain house. Spent 9k year before last just to cut trees to keep insurance (not to mention the thousands and thousands in years past). Nah....I'm loving an RV and thinking if you're poor it might not be a bad deal
We owned a timeshare in the Shenandoah mountains of VA. Now there is an investment! You figure this out when you try and sell it....
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Old 11-28-2019, 08:02 AM   #95
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I guess they missed the pressure test on mine since every window leaked and had to be replaced
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