Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Keystone RV Forums > Keystone Fleet | Keystone RV Models > Fifth Wheels
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 08-08-2013, 10:43 AM   #1
Lenster
Junior Member
 
Join Date: Aug 2013
Location: New Brunswick, Canada
Posts: 8
Unhappy Leaking air mattress

The blow-up sofa air mattress springs a leak during its 3rd use. Air is coming out of the builtin pump. You can hear it and it stops if you push hard on the pump. There 6 small screws which I'm assuming will take this apart. Has anyone done this?

Contacted the dealership and found out there is no warranty on the air mattresses, presumably because of the abuse they take. The warranty guy is not returning my calls, but this is a defective pump, not a leaking mattress.

Also found out it's $280 Canadian plus tax for a replacement. Just to have another leaking pump? Did anyone replace this with one that actually lasted for more than a week?

Thanks.

Owner of 2011 Cougar 327RES 5th Wheel
Lenster is offline   Reply With Quote
Old 08-08-2013, 11:10 AM   #2
brucem26
Member
 
Join Date: May 2013
Location: Dunrobin
Posts: 30
Our blow up mattress on the Outback 295RE (previous trailer) leaked after not too long. I went to Canadian Tire and bought a Coleman unit for sub $100 and never had another problem with it or the built-in pump.
__________________
Bruce & Darlene Macdonald "The MacTeam"
Dunrobin, ON

2104 Montana High Country 318RE
2017 Ford F-250 Diesel
brucem26 is offline   Reply With Quote
Old 08-08-2013, 02:06 PM   #3
therink
Senior Member
 
Join Date: May 2010
Location: Rochester, NY
Posts: 1,605
One of my air mattresses leaked at the pump after 12 uses (2 months). The dealer ordered a new one and replaced it under warranty, no questions asked. I would say that it is covered under warranty.
Steve
__________________
Steve Rinker
Rochester, NY
2013 Outback Sydney 340FBH (12,280 lbs loaded-scale)

2015 GMC Sierra Denali 3500HD, SRW, Duramax, CC, SB (payload 3700)

https://i1109.photobucket.com/albums/...65/340FBH1.jpg
therink is offline   Reply With Quote
Old 08-08-2013, 03:53 PM   #4
mr.windows1
Member
 
Join Date: Feb 2012
Location: Champlin Mn.
Posts: 71
Ours leaked after 5 uses contacted dealer ordered me a new one and they told me that keystone said not to store it in the bag that attaches to the back of sofa where it's made to be stored, said they thought that they were being pinched, I think they are just cheap and should look for a new vendor, but it was warrantied
__________________
2012 Keystone Montana 3750FL
6 Point leveling
32 in.Outside LCD
2011 Ford F-350 Lariat SRW
6.7L Powerstroke Diesel
Reese Pro Series Slider
mr.windows1 is offline   Reply With Quote
Old 08-09-2013, 05:18 AM   #5
Lenster
Junior Member
 
Join Date: Aug 2013
Location: New Brunswick, Canada
Posts: 8
Thanks for the information. I doubted I was the only one with this issue. I have a Woods one I will use for now. Still looking for someone who opened up the built in pump enclosure for guidance.

I consider Cougar trailers as middle of road units. There's a lot of things Keystone goes cheap on, such as quality of air mattresses, size of awnings, make of TV's, etc. But as my father-in-law who owned a $100k Cedar Creek said, it doesn't matter what you spend, they're still cheap...

Len
2011 Cougar 327RES Polar Plus Silver Label Options Sedona Suede Interior
2011 GMC Sierra SLE 2500HD 6.0L gas 410 rear std box 18" Denali rims Line-X Spray Box Liner
15K PullRite SuperGlide Hitch ISR 2700 Series w/Reece Mounts
Lenster is offline   Reply With Quote
Old 08-09-2013, 06:10 AM   #6
dankent
Senior Member
 
Join Date: May 2012
Location: Kitchener
Posts: 123
Mine failed the first night out .. through the pump, it was replaced by my dealer. Not sure if they had it covered under warrenty .. i imagine so as it took a couple weeks to get.
__________________
TV:
2012 RAM 2500 Laramie Limited CC 4x4 w 6.7 CTD

Current:
2014 Keystone Cougar 333MKS

Sold:
2012 Keystone Sprinter 255RKS
dankent is offline   Reply With Quote
Old 08-10-2013, 04:05 PM   #7
jerseyphil
Senior Member
 
jerseyphil's Avatar
 
Join Date: Aug 2010
Location: Central New Jersey
Posts: 247
Changed couch

I never liked the idea of an air mattress convertible sofa, so I just replaced mine with a traditional, home-type convertible sofa.
Attached Thumbnails
Click image for larger version

Name:	IMG_20130809_083549.jpg
Views:	203
Size:	90.5 KB
ID:	3875  
__________________
2011 Ford F250 XLT CCSB 6.7 DIESEL (SOLD)
2011 Keystone Cougar 318SAB (SOLD)
2022 Ford F350 XLT CCSB 6.7 DIESEL
jerseyphil is offline   Reply With Quote
Old 08-13-2013, 07:38 AM   #8
Lenster
Junior Member
 
Join Date: Aug 2013
Location: New Brunswick, Canada
Posts: 8
The dealer has informed me that most RV manufacturers have gone back to the sofa matress type sofa couches because the air mattresses are too problematic. I had a jackknife type couch in my least trailer and they were not comfortable at all.

The warranty covers the mechanical pump, so provided I can prove it's the pump and not a cut in the fabric, they will cover the replacement. So now I've got to get the mattress to the dealer about 2 hours away...
Lenster is offline   Reply With Quote
Old 08-13-2013, 08:58 AM   #9
therink
Senior Member
 
Join Date: May 2010
Location: Rochester, NY
Posts: 1,605
Quote:
Originally Posted by Lenster View Post
The dealer has informed me that most RV manufacturers have gone back to the sofa matress type sofa couches because the air mattresses are too problematic. I had a jackknife type couch in my least trailer and they were not comfortable at all.

The warranty covers the mechanical pump, so provided I can prove it's the pump and not a cut in the fabric, they will cover the replacement. So now I've got to get the mattress to the dealer about 2 hours away...
My dealer let me swap it out when the new one came into save me a trip. He just had me email him photo of mattress with dimensions.
Maybe your dealer will do this or even ship it. Much cheaper than driving.
__________________
Steve Rinker
Rochester, NY
2013 Outback Sydney 340FBH (12,280 lbs loaded-scale)

2015 GMC Sierra Denali 3500HD, SRW, Duramax, CC, SB (payload 3700)

https://i1109.photobucket.com/albums/...65/340FBH1.jpg
therink is offline   Reply With Quote
Old 03-22-2014, 04:44 PM   #10
tsenior
Junior Member
 
Join Date: Apr 2012
Location: Carson, CA
Posts: 11
2011 Montana with a leaking mattress used once, replaced by a second factory leaking mattress....used once. Once again...junk junk junk
__________________
2005 Ford F-350 dually, airbags, Kelderman rear, on board compressor, Bullet Proof EGR and oil cooler, ARP studs, Banks Power with econo tune.
2015 Alpine 3900RE.
2014 Harley StreetGlide
tsenior is offline   Reply With Quote
Old 03-22-2014, 05:59 PM   #11
Ayotte
Senior Member
 
Ayotte's Avatar
 
Join Date: May 2011
Location: Moose Jaw,Saskatchewan
Posts: 154
Ours was also leaking at the pump. Be sure that you have it in the proper place to hold air. Ours seemed very touchy when it came to keeping the mattress inflated.
Ayotte is offline   Reply With Quote
Old 03-22-2014, 06:46 PM   #12
JRTJH
Site Team
 
JRTJH's Avatar
 
Join Date: Mar 2011
Location: Gaylord
Posts: 26,836
Any dirt or foreign material in the O-ring seal will cause the pump to leak around the valve. There is a procedure in the owner's manual that came with the mattress to clean and reseat the O-ring. We had a slight leak at the O-ring and once I cleaned it, we never had any further leaking. You might want to check the clear silicone O-ring seat, it may fix your leaking problem.
__________________
John



2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
JRTJH is offline   Reply With Quote
Old 03-23-2014, 02:59 AM   #13
chartrand
Senior Member
 
Join Date: Jan 2012
Location: Coldwater, Mi
Posts: 386
Can you replace the air mattress with one of these?

http://www.mattressinsider.com/sofa-bed-mattress.html

Not sure if those type of sofas will fold up with a mattress inside of them?


Sent from my iPad using Tapatalk HD
__________________

2014 Keystone Bullet Premier 22RBPR
2017 Chevy Colorado (Baby Duramax)
Propride P3 Hitch
chartrand is offline   Reply With Quote
Old 03-24-2014, 05:35 PM   #14
stlucia
Member
 
Join Date: Aug 2012
Location: Texas
Posts: 34
Ours leaked after a few nights use, no more than 5 nights. Dealer got a new one for me under warranty.

I agree with the rest of you guys...piece of JUNK.
stlucia is offline   Reply With Quote
Old 07-30-2014, 04:22 PM   #15
aggiesailor
Junior Member
 
Join Date: Jun 2013
Location: Fredericksberg Va
Posts: 4
RV Matress suck (Both of them)

Did anyone have luck replacing theirs after the warranty was expired? I used it twice and it completely deflates overnight. Any recommendations would be helpful! Has anyone overhauled the pump.
aggiesailor is offline   Reply With Quote
Old 07-31-2014, 03:09 AM   #16
therink
Senior Member
 
Join Date: May 2010
Location: Rochester, NY
Posts: 1,605
The original mattress in our bunkhouse leaked after a few months and replaced it under warranty. The second one started leaking after a few months too. Both were pinholes on the edge where it folds. Total junk. I repaired the leak on the second one with Eternabond roof tape (what I had on hand). I'm sure it will eventually develop another leak soon.
__________________
Steve Rinker
Rochester, NY
2013 Outback Sydney 340FBH (12,280 lbs loaded-scale)

2015 GMC Sierra Denali 3500HD, SRW, Duramax, CC, SB (payload 3700)

https://i1109.photobucket.com/albums/...65/340FBH1.jpg
therink is offline   Reply With Quote
Old 11-03-2015, 04:21 PM   #17
homer3
Senior Member
 
Join Date: Jun 2013
Location: oxnard ca
Posts: 182
So it seems as though most leaks are occurring due to issues with the pump. Mined failed right away. I mean not even 3 nights. First time I blew up seemed okay. Placed back in bag to put away couch. 2nd time my daughter and her husband slept on it. First night completely flat by middle of the night. Woke to find my son-in-law on the ground. He said that was more comfortable. 3thd time, brought it into the house to work on it, my 15 year old grand son was spending the night. Went flat on him as well. Is the position of valve that touchy. Does not seem to be leaking around any of the seams or tie down straps, used water and bubbles to test, no negative results. Just wondering if pump mechanism could really be the problem.
__________________


John
Now Retired (At Last) Long Time Coming
Soon to be retired after 41 years with DOD
2006 Duramax Silverado 2500HD
2013 327 RES Cougar
homer3 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by the Keystone RV Company or any of its affiliates in any way. Keystone RV® is a registered trademark of the Keystone RV Company.


All times are GMT -8. The time now is 02:09 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.