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Old 05-19-2010, 07:11 AM   #1
Ruffus
Senior Member
 
Join Date: Jan 2010
Location: Fulltiming
Posts: 423
Thumbs down Beware!!

Just a note for those looking for RV parts from Adventure RV in Seveireville,TN. I ordered a new roof mount A/C unit from them and paid extra for shipping insurance. Of course the unit came in with the undercarriage damaged and there was no visable damage to the shipping container. I contacted Adventure RV for a replacement after sending photos to them and their response was, "Our shipping manager says that this is minor metal damage that can be hammered out and therefore they are willing to give me $50 off the price and they would file for a partial payment on the shipping insurance".
When I told them that this was dropped and that it was probably done before shipping since the container was not damaged, they said ship it back and then they would issue me a refund at that point and they didn't want my business. Good thing I used a credit card!!!!!
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