Thanks for joining the forum - glad to have you. You’ve got a beautiful Montana that is sure to provide great adventures and many good memories.
Regarding your issue, I don’t buy the argument that you should not extend the slide all the way out for the door to latch. You almost certainly have weatherstripping on the backside of the interior slide trim designed to contact the wall to provide a weathertight seal when the slide is fully (not partially) extended. I view this as an excuse to explain away an obvious design flaw. I would press to have a correctly sized door installed under warranty.
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Steve & Diane
2015 Montana 3402RL
2017 F350 Super Duty Lariat 6.7 Powerstroke, Super Cab, Long Box, 4WD DRW
18K PullRite Super 5th ISR
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