Last weekend we had the most unfortunate luck to have had our black tank sliced open while driving on the highway.
(A large steel BBQ grill in the back of the truck came unsecured and was blown out... the steel grill did the damage). Yes it was nasty....
I phoned Pete's RV on Tuesday 8/20 explaining my problem. They immediately contacted Keystone and had a replacement black tank shipped out via UPS 2nd day air THAT AFTERNOON!
I received the tank on Thursday 8/22.
For all the bashing various dealers and Keystone take over this and that, it's nice to tell a story where customer service went above and beyond the call of duty to help out a customer in a very bad spot.
Thanks
Keystone and thanks
Pete's RV!