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Old 09-12-2019, 06:05 PM   #41
JRTJH
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The "grill recall" is to replace the wooden framework where the grill is mounted for a metal framework. Apparently there was some risk of fire with the wooden frame.

I'd suspect that Keystone has a "hard line decision" against allowing owners to modify the grill mount or to change out the grill mount. If it isn't done properly, or if the parts are sent and the modification isn't completed, and if the governmental certifications that the risk was reduced are submitted and an owner elected to not modify the trailer, then sold it to an unsuspecting buyer...... There's just too much 'legal responsibility" for Keystone to just send the parts and hope it gets fixed....

That's no reflection on your ability to perform the tasks, no reflection on your desire to keep your trailer safe, but rather a reflection on "society in general" when it comes to "protecting against legal risks" from people who would take advantage... Whether you would or not, trust me when I say that someone, somewhere is looking to get rich any way they can......

It's not surprising that Ford, GM, Fiat/Chrysler, Toyota all will refuse to "send you a new airbag" to clear the Takata airbag recall.....
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Old 09-13-2019, 06:12 AM   #42
LHaven
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Originally Posted by JRTJH View Post
I'd suspect that Keystone has a "hard line decision" against allowing owners to modify the grill mount or to change out the grill mount.
I'm glad you clarified this. I read the original post as complaining that "[Keystone] said I have to take it back to the dealership to get fixed [but the dealership] won’t let me do it."
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Old 09-16-2019, 02:10 PM   #43
Happy Dad
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Originally Posted by Jacketsbum View Post
Just wondering if its a common trait of these grills to cook a lot hotter on the left side than the right? Mine sure does!!

I looked at the burner and sure enough the left side has more burner openings than the right. Just need to use it to your advantage when cooking.



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