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Old 03-13-2018, 12:25 PM   #21
JRTJH
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You say you have been in other trailers. You don't say if they are the same and the problem is with ALL trailers in that floorplan or if they are sturdy and yours is not, so it is a problem with your specific trailer. My question would be: Is this an isolated problem with your trailer or one that affects every trailer of that floorplan that Keystone produced?

I'd also suggest that if the dealer "doesn't know what to do" they should contact the engineers at Keystone for guidance. You likely don't want someone who "doesn't know what to do" experimenting on your trailer !!!
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Old 03-13-2018, 02:08 PM   #22
ncgrl1
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We have a 2017 Cougar 21RBS and the floor is not soft, at least not yet. Just letting you know for reference. I do hope you find an easy solution to this.
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Old 06-15-2018, 01:43 AM   #23
Jeffjeeptj
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Any update on this? Wife and I are getting ready to purchase a 21RBS unit.
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Old 10-09-2018, 08:52 PM   #24
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We have a 2017 21RBS with a "soft" floor. Just seemed to come about later this summer/fall. We dropped it at the dealer's this afternoon. Soft on the area(s) described by the OP. Adding anything on top of the existing floor is pretty well defeated because of the slide.


Will keep an eye on this thread and post any news.
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