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Old 09-07-2013, 07:22 PM   #1
old racer
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Faded Front Cap

Does anyone know if Keystone has considered a recall for front cap fade? It has obviously been a problem for certain models.
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Old 09-07-2013, 07:49 PM   #2
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Recalls are generally related too safety issues. Since the front cap fade problem is not "safety related" chances are slim that Keystone will address it in any fashion that includes a number of models. In all probability, they will deal with each individual owner in a one on one fashion.

After all, if someone doesn't complain, Keystone probably won't spend any money to "talk them into painting their front cap"

It's more a matter of cosmetics than safety, so don't look for any recalls on this issue.
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Old 09-16-2013, 10:30 PM   #3
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Quote:
Originally Posted by old racer View Post
Does anyone know if Keystone has considered a recall for front cap fade? It has obviously been a problem for certain models.
Same thing with my 1 year old Fuzion. The front cap faded in less than a year.
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Old 10-15-2013, 03:08 PM   #4
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I have a Cougar High Country and mine fades in less then 2 months. I've had this 2012 for a year and have waxed the cap four time but it starts to fade faster then I can try a new kind of wax.
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Old 10-16-2013, 11:16 AM   #5
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does anyone recommend a cover kinda worried about the fading
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Old 10-31-2013, 02:36 PM   #6
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My 2012 Cougar 327RES is fading badly. I don't think their is anything to do but repaint it. I have talked to my dealer and with Keystone and am told the solution is to repaint it.
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Old 11-10-2013, 09:06 PM   #7
Bigg-limo
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CALL KEYSTONE IMMEDIATELY BEFORE YOUR WARRANTY RUNS OUT!!! My front cap started fading in less than a year, and it only got worse over time. I bought my Fuzion 399 last year in May. I notified Keystone and they had to me take it back to the dealer. The dealer is taking care of it with no charge.
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Old 04-12-2014, 03:38 PM   #8
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My 2011 cougar 322qbs faded last summer really bad. We just traded.
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Old 05-14-2014, 11:22 AM   #9
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Angry Front cap has also faded

I have a 2012 Cougar 318 SAB. We have tried several recommended oxidation products to no avail. The dealer said it is out of warranty.A neighbor has a 2012 Heartland High Country and had a similar problem. Heartland sent him new decals for the front and a check for $800 to have the front sanded and repainted and it is out of warranty. Newer Cougars have front caps in white and they are clear-coated. To me they know our models have a problem. (I guess we know which companies care about customer service)
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Old 05-14-2014, 02:10 PM   #10
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I was at the factory last week and the new Cougar High Country front caps are painted. One of the first things the engineer I was talking to wanted to stress was that no longer are they "molded in color" but rather are painted with automotive grade paint. The new caps really look good and according to the plant, they are having no issues with any fading. Of course they've only been painting them for about 6 months, so time will be the best test.

Also, the decals are a different type (since 2013) and are supposed to last much longer than the previous decals.
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