[sourdough]

I think you can probably (hope) reach an acceptable solution, but I'm afraid it may be laborious trying to get there. Utilize the dealer as much as you can, if you can. If they can document and spin the story in your favor you have a good chance of an agreeable plan. Dealing with Keystone one on one is usually the last resort in my experience.....and results in a less than satisfactory solution. What you have is not something you need to accept in a new trailer. Your dealer should have already run point on that and got it fixed...hopefully things will work out.