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dm1401 · 01-06-2014, 09:13 PM

We recently purchased a brand new Cougar 28RBS. We are a outdoor orientated family and love every minute of it.
Can't wait for spring so we can get some more miles on our T.T.
We have used out TT 3x already, we have returned it to the dealer for winterizing and some warranty work. Repairs required was: bunk mattress was cut to large, microwave door had a large bubble or De-lamination inside the door, rear door would no latch properly.
The work was done with a smile and no problems or arguments at all, I am very happy with the service we have received. The reason the defects weren't caught before was because we bought it on a Tuesday and I needed it for Thursday for a hunting trip, and I had them add 2x 6 volts, 2x vent covers, a fantastic fan, solar panel, WD hitch system, and they were understaffed due to holidays and a guy got injured on the job working on my trailer. My tow vehicle is a 2008 ram 3500 diesel single rear wheel, 4x4 quad cab, long bed. Sorry for the long post.

01-06-2014, 09:13 PM	#1
dm1401 Member Join Date: Jan 2014 Location: west kelowna BC Posts: 62	Hello all from British Columbia Canada We recently purchased a brand new Cougar 28RBS. We are a outdoor orientated family and love every minute of it. Can't wait for spring so we can get some more miles on our T.T. We have used out TT 3x already, we have returned it to the dealer for winterizing and some warranty work. Repairs required was: bunk mattress was cut to large, microwave door had a large bubble or De-lamination inside the door, rear door would no latch properly. The work was done with a smile and no problems or arguments at all, I am very happy with the service we have received. The reason the defects weren't caught before was because we bought it on a Tuesday and I needed it for Thursday for a hunting trip, and I had them add 2x 6 volts, 2x vent covers, a fantastic fan, solar panel, WD hitch system, and they were understaffed due to holidays and a guy got injured on the job working on my trailer. My tow vehicle is a 2008 ram 3500 diesel single rear wheel, 4x4 quad cab, long bed. Sorry for the long post.