Quote:
Originally Posted by Breuschert
I’m very disappointed with the quality of our Alpine 3800 FK Fifth Wheel and the warranty department at Keystone RV. Our 5th wheel trailer is only 16 months old. We are having a slide out issue with our electric kitchen slide out. Keystone won’t back up the warranty on the slide. A rivet snap due to pour installation of the hardware. A warranty claim was filled and denied. Keystone forgot to seal up parts of the under belly. We were having issues with Mice getting into our 80,000 fifth wheel. Front gasket is pulling away from the window. Warranty claim denied cause it’s not leaking yet!. This is over 2500.00 of repairs on a 16 month old fifth wheel that sits on our seasonal campsite. I will never buy another Keystone RV.
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Just FYI!
No one from Keystone or your dealer are reading this forum!
Sounds like your dealer cashed your check & now could care less about your issues. It all depends on how your dealer submitted those warranty claims, if their service department doesn't want or have time to do them then depending on their wording odds are they'll get denied. You should contact Keystone & inquire about those claims then talk with the service manager at your dealership or request another dealer that could do the work.