Quote:
Originally Posted by randl
IT's at the dealers now there was other things wrong too. just talked to them today that's when they told me it wasn't covered. But said its just a 10 min fix. I asked them if some could tell how and i'ed fix it. said they couldn't do that. I'll be letting them know how i feel
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The fact that it's in the shop already and they refuse to do a 10 min. adjustment on a new trailer you bought from them boggles my mind; it's worse in this situation.
As I've said many, many times, when someone with a "position" tells you something that you know isn't right (and this isn't right) you need to keep pushing doors open (if necessary) until you reach the top. If the top guy is the reason the rest of them have that attitude you're out of luck unfortunately unless it is a chain like CW with another hierarchy beyond the store. Good luck.