Quote:
Originally Posted by ChampaZ
My 2017 Alpine has developed a major leaking in the LR slide Hyd ram. Will leak large puddle of oil every time I use the slide room. Went to dealer and they are telling me that is is going to take 3 to 4 weeks for Lippert to supply them with new ram. Is this normal or is the BS?
Very disappointed with the Keystone customer service so far. Not responsive to the consumers needs.
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I had the same problem - I contacted Keystone directly and got the info for the dealer. It took 4 weeks to get the part - one morning to install the new hydraulic cylinder.
Hydraulic Cylinder 38" Stroke; 1-1/2" Bore; Gray; 3/4"-10 Thread
Hydraulic Slide-Out Cylinder Gray - 38" Stroke; 1.5" Bore; 53" Retracted; 91" Extended
Lippert SKU: 342328
My Keystone contact:
Jeannene Jenks
Retail Advisor
Keystone, Dutchmen and Crossroads RV
Ph: 1-866-425-4369
Fax: 1-866-273-1455
[email protected]