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Keystone won't pay your repairman for the repair because he's not part of their dealer network. This is normal for Keystone. Only a minority of manufacturers will work with you like this - Grand Design is one of them. You can try calling Keystone and explaining the situation and ask for an exception, but I'd want it in email/writing.
The AC warranty will actually be through Dometic. Typically your RV dealer would front the work and diagnostic, but in your case that's not the easy choice.
The other option is to ask Dometic for an "authorized" tech that can indicate that the unit is bad and return will be accepted by Dometic. Or find the nearest dealer and see if they will dispatch someone (likely for a fee) to do the diagnostic and accept the warranty return.
There are also various "transport" options available (at your cost). Less than a new AC unit.
You're in MI - I can't imagine you actually need the AC just yet... Hopefully you've got time.
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