The connections may be your problem, but before going too much further, have you turned on the amplifier section of the wall plate? Unless the little green LED is lit, you won't process an "air signal" regardless of how you're connected. You may have already checked this aspect, but just in case.......
Good Luck
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John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
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