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Old 12-01-2019, 09:31 AM   #12
sonofcy
Senior Member
 
Join Date: Sep 2017
Location: Qualicum Beach
Posts: 555
UPDATE, we were wrong!

I thought the problem was fixed but nooooo.
I should start out by telling you the last thing done to the shower before the leak was to install a shut off device on the advice of someone since the oxygenics switch lets the water leak a bit and get cold.
When we first had the problem I did think of the new shut off as I am a very experienced troubleshooter. I even wondered if turning it off would cause a pressure build up and created a link. I didn't see a problem maybe because it just takes a long time to manifest.
My wife supplied the missing information., The leak only happened when she washed her hair and used the new shutoff.
I did notice when installing and connecting the new shower handles that I though the shower hose fitting seemed to move and these are all plastic.
SOLUTION #3 is to remove the new shut off.
SOLUTION #4 is to again replace the shower handles and not overtighten the hose fitting. These faucets are really cheaply made so I will try finding better quality online.
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