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My 420 does/did the same thing. The screen on my DC went bad and Jensen sent me a new touch screen. Not sure if it will fix that problem, but we will be camping this weekend, and I'll let you know. I do think it has something to do with the touch screen, because when I had to bypass the DC with a jumper wire in the main BCM, our water heater worked perfectly on gas all labor day weekend.
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