[ChuckS]

I've owned 4 Keystone products over the years.. I've also owned two toy haulers made by Eclipse. Keystone so far has been prompt with their customer service and I've mostly been satisfied. My original dealership where we bought our Keystone Alpine at was great. But late last year CW bought them out. Same service manager is there but all records of my purchase and what little warranty work I had done were deleted when CW took over. No record my Alpine ever existed.

I established contact with Keystone Customer service right after my purchase and included my VIN and purchase info. The contact I've worked with has been great and even got a baggage door replaced at no cost from Keystone.. a "Good Will" gesture on their part.

Dealership is key and I think establishing contact with Keystone Customer service early on makes for a more pleasant and satisfactory dealing...

Id buy another Alpine in a heart beat...