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Old 09-23-2013, 06:52 PM   #5
BlindGuyNAR
Senior Member
 
Join Date: Feb 2013
Location: Arkansas
Posts: 109
I kinda feel the same way. When I first bought and joined this forum it was to ask about the missing remote. My salesman didn't tell me about it. I had researched it on my own and had assumed it had the feature. So It was my fault.

In your case you were told of the feature as a selling point.

If you feel really strongly about if talk with your salesman. He/she most likely didn't deceive you on purpose. They just didn't know it was discontinued.

They won't be able get you the feature, but maybe a gift cert, free propane for a year, or free winter prep, etc. Just think outside the box on it.

Their type of business is customer service and they get a lot from word of mouth. i put more stock in hearing how someone handled an issue than a perfect sale any day.

They want you to be happy. Just be nice (not a push over) and I bet you'll do fine.
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