Thread: Warranty work
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Old 08-12-2017, 06:00 PM   #8
JRTJH
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Join Date: Mar 2011
Location: Gaylord
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Consider the problems Chuckster57 just mentioned, then try to find someone willing to work under those conditions from May through October and then not have a job from November until May of the following year. The "quality of the people" you'd get that are willing to work under those conditions, working for 6 months and drawing unemployment for 6 months is typically not the kind of employee who is "career minded" or the kind of employee you'd want to trust to repair your "major investment".

Sure, there's supposed to be supervision for the workers, and there's training and there's guidelines, but...... No supervisor can be "everywhere all the time" and honestly, no RV dealership should hire that kind of person anyway.

There's a lot of "well they ought to ..." that's being tossed around in this thread, but how long do you think any RV dealership would remain in business if they spent all their profits on paying unemployment insurance for season workers, building multimillion dollar service facilities that sit empty and not used from November through May? The bottom line in the RV business is making a decent living for every one of the employees just like the bottom line in the business you work for is making you a decent living and making the boss enough money to keep the doors open. If the RV dealership can't turn a profit, you won't be buying anything from them, they won't exist.

Can they do better? Yes, in some areas, no in others. One of the "things" I'd suggest any potential RV buyer consider is the limitations of almost any RV dealership. Don't expect that you're their only customer and don't expect that your "Hideout" is their biggest priority over the million dollar motorhome they are trying to sell to a "picky negotiator".....

As for comparing to an automobile sales/service facility, well they are night and day different from any RV dealership, so different that many of them won't even work on the chassis for Class C and Class A motorhomes. The Ford dealership here just changed hands, but the previous ownership refused to do anything, even oil changes on Ford Class A motorhome chassis and they would not do any service work on Class C chassis except for oil changes and only then, for those that would fit through the service bay door over the oil pit. The door is 12' high, so most were excluded. So much for "It's a Ford, any Ford dealer will service it..... Not happening.....
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