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This is a wear part, so, the warranty should be more about miles not time.
Lippert says.
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“We have made significant and ongoing improvements to our processes,” he explained. “Based on our warranty claim data, the overall frequency of this issue was less than 1/10th of 1 percent across all our products for the past 12 months of activity. That is significantly lower than results reported in the poll on the owners’ forum.”
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You are the second person to reply they had a failure at 13 months.
The maintenance guide from Lippert says, repack and seal every 1 Year or 12K miles.
Seem like they have a initial quality issue that is resolved by better seals. Supposition at this point, however, the accumulation of data from dealers an others around the Community are starting to show a trend > .1%. Lippert needs to bite the bullet and get out in front of this before it becomes too big for them to handle.
On that note, I have asked for technical data on the axles so I can work with the dealer to make sure the issue does not return. Keystone is being aloof with the data.
We like the trailer, especially the layout. So we will keep working with Keystone. However, 9 months into warranty and 900 miles on the trailer. Does not instill confidence. What is this happens next trip? In 2 weeks form today. :/
Up to Keystone to do the right thing.
Sorry, needed to get that commentary out there.
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