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Warranty woes
Here's the deal we took our 2017 Cougar to the Camping World where we bought it for problems with the touch lights and Wonder Fan. We were told to track the problems down they would have to remove the under belly and that would require 8-10 hours and they would have to get Keystone to approve the work. Our 5th is still on its normal warranty plus we have the BEST extended warranty. When I checked today after having left the dealership a week ago I was told they hadn't yet received approval from Keystone. Is this normal? Please lets not use this as an opportunity to bash Camping World or Keystone! Is there a way I can go directly to Keystone directly?
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