Quote:
Originally Posted by LV_Tom
I know of one Local restaurant owner that was told by one of the big rating services that he should buy advertising on their service. His restaurant was within the top 5 in the area. When he said he didn't want to buy advertising, they intimated that they could allow more negative comments to populate his rating score. He still didn't buy any advertising and almost immediately his ratings dropped. He has a strong local following so his business survives. You need to remember that Yelp, Trip Advisor and others are money making businesses. They are not altruistic enterprises formed to make our lives better.
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This is exactly how Yelp works. I don't understand how they won a lawsuit with this practice.