[sourdough]

I too am sorry for your loss. I also agree with the previous posters. The policy is stated clearly and to expect more is ignoring that. It appears they did do what they could to give you a partial refund even though their policy said they did not do that.

There are locations in FL that charge for your reserved month up front; 750-1000 and tell you right then and there that if you cancel there is no refund. I take them at their word. I have had to leave a couple of times from locations that I have prepaid a couple of weeks early, I've never asked, or thought of asking for a refund.

Some of these parks run on a wing and a prayer and a lot of hope. Once a site is reserved and they start turning away customers because you are going to pay them for it, and then you don't, could leave them in a bind so I understand it; although sometimes it is not convenient.