Common issue on some units. Seems to be the distance from the control pad to the BCM. I would contact Jensen about it. I have heard that they have replaced some Blue Tooth units with hard wired ones.
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2017 Alpine 3401RS,Titan Disc brakes,Morryde SRE 4000, 2016 Ram 3500HD Laramie SRW,LWB,4X4, Aisin transmission
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