I have the free lifetime warranty,$150.00 every year.
bought the 2017 in may 2016 this is second year and they said your wheel bearings should be hand packed
for $150 more $$$ I said I thought you did that every year they said we just put in a few zerks with the service,i said when I did it yearly on old camper I jacked it up zerked wiped rotated wheel several times zerking as I go and wiping up old grease till new grease came out they said they don't and didn't do that ?
I don't know why because im assuming they pop the wheel off to check the brakes ?
Anyway not bringing it in next year ill repack myself
also I thought roof was covered ?
they check roof seal as needed ? and if it needs to be resealed theres a cost ?.
so the only thing that's really covered are appliances.
also seems every time I pick it up the anode is leaking and I got to re teflon tape and or tighten it up ?
Im loosing faith in the dealer as I brang it in before keystone warranty was up in 2017 for my awning not retracting properly they reset the spring and it worked for a while but they bent the arms doing the job and they replaced the complete arm assy.( several weeks later)
I brang it back to have the retracting assy replaced in may (as the awning would work at all)when parts came in they found after putting it in it was bent / damaged so few more weeks to get another one.
They called yesterday saying it was done but a latter fell on camper and they will have to order siding(4 to 6 weeks) .
getting frustrated dealers 100 miles away
Im concerned about the awning arms being removed again that the screws going into wood might strip out .also door frame window ect have to be removed ?
I foresee trouble
seems when I do stuff myself I have no trouble and i hate having anyone work on my stuff,including cars/truck/house as they never do a good job
and I don't understand how I know more then the professional I hire ?
