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Old 05-22-2018, 07:29 AM   #26
ImTravis
Senior Member
 
Join Date: Sep 2014
Location: Auburn, Ky
Posts: 147
My biggest issue with Keystone warranty was when our front cap faded at about 2 years. We kept it covered in wintertime, so the second season we took it out, we noticed the fade. Reached out to our dealer, and sent pics. They reached out to Keystone, who denied it, because it was right at 2 years. We would've most likely reported sooner, had we not taken care of it, and put it under cover during the winter (which was approx 12 months out of 24). It was a known issue with 2013 and 2014 models. When I directly reached out and asked why I was being punished for taking care of my trailer, they stated that the warranty was from the date built, not date of purchase (as it was less than two years since purchase).
I'm hoping our new manufacturer will take care of any warranty issues, as any other issue we had with our trailer, I took care of myself (except the A/C recall, let CW take care of it for s).
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TV: 2014 Chevrolet Silverado 1500 4WD (Big Red)
Toy: 2019 Flagstaff V-Lite 30WFKSV (B**** Magnet IV)
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