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saltyturtle · 05-05-2018, 01:34 AM

We have a 2017 3401RS Avalanche and had the same problem. I contacted Command Electronics via phone -- don't try email as they never responded. They were fantastic and sent us replacements for ALL of the lights in our rig (24) even though, at the time, only 3 had gone bad. Since then we have had 5 more go bad so it's good that they sent all of them as I think eventually all will go out. Call 269-679-4011 and ask for Sarah Santas. She was great to deal with. They will want a photo of the bad ones to verify the model. Apparently, they had a bad batch. Good luck and please report back your experience with them.

05-05-2018, 01:34 AM	#2
saltyturtle Junior Member Join Date: Apr 2013 Location: Stuart, FL Posts: 27	We have a 2017 3401RS Avalanche and had the same problem. I contacted Command Electronics via phone -- don't try email as they never responded. They were fantastic and sent us replacements for ALL of the lights in our rig (24) even though, at the time, only 3 had gone bad. Since then we have had 5 more go bad so it's good that they sent all of them as I think eventually all will go out. Call 269-679-4011 and ask for Sarah Santas. She was great to deal with. They will want a photo of the bad ones to verify the model. Apparently, they had a bad batch. Good luck and please report back your experience with them.