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Ken / Claudia · 11-23-2013, 07:23 PM

I just read this post from the 1st and we will never really know was said at the time of purchase. I have met people who when I start to explain something to them, they say I know, I know and I stop explaining. They than come back and to ask questions because they did not know how to do it and were not able or willing to listen when I tried to instruct them. Was that what could have happened at purchase. Someone at the lot would know how the trailer works and what needs to be done.
Also, when I have a problem, I phone the dealer to whom I spend my money(car, boat, rv) and ask for the service dept. I did not want to talk to anyone who needs to look up the same information in the same booket that I have. He said he phoned the keystone customer service dept., I am guessing here but, I doubt that person ever worked on or fixed/repaired any trailer.

11-23-2013, 07:23 PM	#8
Ken / Claudia Senior Member Join Date: Nov 2012 Location: Fruitland Posts: 3,357	I just read this post from the 1st and we will never really know was said at the time of purchase. I have met people who when I start to explain something to them, they say I know, I know and I stop explaining. They than come back and to ask questions because they did not know how to do it and were not able or willing to listen when I tried to instruct them. Was that what could have happened at purchase. Someone at the lot would know how the trailer works and what needs to be done. Also, when I have a problem, I phone the dealer to whom I spend my money(car, boat, rv) and ask for the service dept. I did not want to talk to anyone who needs to look up the same information in the same booket that I have. He said he phoned the keystone customer service dept., I am guessing here but, I doubt that person ever worked on or fixed/repaired any trailer. __________________ 2013 24RKSWE (27ft TT) Cougar 1/2 ton series SOLD 10-2021 2013 Ford F350 4x4 CC 6.7 engine, 8 ft bed, 3.55 rear end, lariat package Retired from Oregon State Police in 2011 than worked another 9.5 years as a small town traffic cop: As of 05-2020, I am all done with 39 years total police work. No more uniforms for me.