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Welcome from PA!
Often getting parts for our campers is difficult even from the dealer. I'm not saying the dealer didn't drop the ball in your case, but it wouldn't be abnormal for the J channel to take that long.
Maurice
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'18 Raptor 355TS
'11 Ram 3500 DRW, CC, LB, 4x4, Reese 20K, Deleted, MM Tuner, 37's on 22.5's
'13 EZ-GO RXV Customized
'09 Suzuki LTZ400 Limited
8 Year Army Vet 
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