[Pull Toy]

A big part of the problem, IMHO, is that enough "fly by night" dealers have tried to scam the manufacturers (not just Keystone) for bogus repairs. Ca-ching). Also, legit dealers are strapped for techs, and bay space to keep up with demand. That is part of the reason for July and August repair dates this early in the season. Also factories notoriously don't pay retail shop rates to the dealer!

Part two is the lack of consistency of the build. Build a truck... it only fits one way, with the only bolt that fits! Build a camper... give the guy a staple gun, some plumbing parts, and a basic concept, and over time (maybe) he'll figure it out. Then they change the floor plan, just to keep it interesting.

Part three is the first time owner with no clue, and no guidance, and no PDI (and maybe some mistakes setting up). Once you own it, it's your problem!

Part four are legitimate claims cutting into marginal corp. profits. (Mitigate, and stall)

Part five is no regional factory authorized rep to intervene and negotiate a claim, and assess errors. Quite common in the auto/truck industry.

Sometimes I wonder why we pay extra for the RVIA Certification?

Good Luck,